Resort Activities Manager

Job Description

Job Description

Now Hiring: Activities Manager for Palm Beach Shores Resort | Guest Experience Leader

Are you a high-energy hospitality leader who loves creating unforgettable guest experiences? We’re seeking an Activities Manager to lead our resort recreation and pool operations while delivering world-class service and maintaining our prestigious Gold Crown standards.

In this role, you’ll be the driving force behind engaging activities, safe and vibrant pool operations, and a motivated team that brings fun and exceptional service to life every day.

Pay: $45K - 48K

What You’ll Do:

• Lead and inspire the Activities and Pool teams to deliver outstanding guest experiences.
• Plan, schedule, promote, and execute resort activities and special events.
• Ensure safety, cleanliness, and regulatory compliance across all recreational areas.
• Respond to guest needs, handle service recovery, and follow up to ensure satisfaction.
• Train, schedule, and manage staff performance and development.
• Coordinate with all departments to enhance operations and guest satisfaction.
• Review guest feedback and continuously improve programming and service delivery.

What We’re Looking For:

• 3–5 years of hospitality management experience (resort or timeshare experience preferred).
• Proven leadership and team development skills.
• Strong guest service mindset with excellent problem-solving abilities.
• Ability to thrive in a fast-paced, high-energy environment and manage multiple priorities.
• Proficiency in Microsoft Word, Excel, and standard business systems.
• High School Diploma or GED required.
• Flexible availability, including evenings, weekends, and holidays.

Why You’ll Love Working With Us:

• Be part of a premier resort known for exceptional service and guest satisfaction.
• Lead fun, engaging programs that create lasting vacation memories.
• Grow your career with a company that values leadership, teamwork, and excellence.
• Work in a dynamic, people-focused environment where no two days are the same.

If you’re passionate about hospitality, love creating memorable experiences, and are ready to lead a dynamic team, we’d love to meet you. Apply today and help us deliver unforgettable resort moments!