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Admin Assistant 1

Georgia

Admin Assistant 1 (GCIC Terminal Operator)

The Post Release Division is seeking a highly detailed and professional individual to serve as an Admin Assistant 1 (GCIC Terminal Operator) within the Field Services Division.

This position represents the Agency as a GCIC Terminal Operator. Under direct supervision, the incumbent performs a wide range of GCIC terminal functions, including entering warrants and monitoring the main terminal. The job duties are complex in nature and require close attention to detail.

Key Responsibilities

  • Terminal Operations: Monitor and back up the main GCIC terminal and respond to hit confirmation requests.
  • Warrant Management: Accurately enter and clear warrants as required.
  • Teletype Communications: Send teletype holds and releases for District Operations Managers (DOMs) and the Interstate Compact Unit.
  • Documentation: Post notes in the Portal regarding parolee arrests and conduct second-person checks for accuracy.
  • Reporting: Submit Field Services logs of arrests to DOMs when monitoring the terminal.
  • Customer Service: Proficiently respond to telephone inquiries from internal and external stakeholders using competent knowledge and good judgment

Preferred Qualifications:

  • Current GCIC certification.
  • Proficiency in GCIC, SCRIBE, Portal, and CONS systems.

High school diploma/GED and two (2) years of job-related experience. Additional Information

Georgia
Vacancy posted 6 hours ago
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