IT Support Technician

IT Support Technician

Sun Solar is a fast-growing leader in clean energy, dedicated to creating a sustainable future through innovative energy solutions. Recognized nationally on the Inc. 500, we are proud of the team-driven culture that powers our success. We are looking for self-motivated, critical thinkers to join our family and help provide affordable, renewable energy solutions to our region.

What You'll Do:

As an IT Support Technician, you'll play a key role in keeping our systems running efficiently and helping the business operate at peak performance. Your responsibilities will include:

• Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
• Staying current with IT and process advancements to modernize and automate systems.
• Performing requirements analysis, documenting findings, and communicating results to teams and management.
• Collaborating closely with clients, technicians, and management to ensure business needs are met.
• Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
• Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
• Gathering critical information from meetings, generating reports, and providing actionable insights.
• Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projects.

What We're Looking For:

• Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
• Strong analytical, detail-oriented, and inquisitive mindset.
• Ability to work independently and collaboratively across teams.
• Excellent technical skills, including SQL and Microsoft Office Suite.
• Experience creating reports, presentations, and process documentation.
• Strong planning, organizational, and time-management skills.
• Ability to influence stakeholders and work with them to determine optimal solutions.
• Willingness to travel (~10%) and lift items up to 50 lbs.

Why You'll Love Working Here:

• Be part of a fast-growing, award-winning clean energy company.
• Collaborate with a passionate, innovative, and supportive team.
• Take on challenging and impactful projects that shape our business.
• Gain exposure to cutting-edge IT systems and processes.
• Enjoy a flexible, engaging work environment that values your growth and ideas.
• Receive a comprehensive benefits package, including health insurance, 401(k) with company match, paid time off, and other perks that support your personal and professional well-being.

As part of Sun Solar's hiring process, all candidates must successfully complete a background check prior to employment.

Sun Solar, LLC. is a proud Equal Opportunity Employer.