Director, Copay & Affordability

Career Category Operations Job Description Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director, Copay & Affordability (US Remote)

Live What you will do Let’s do this. Let’s change the world!

The Director, Copay & Affordability capabilities leads the team responsible for managing the design, implementation and ongoing operations of Amgen’s pharmacy benefit co-pay programs. This team also develops new solutions to address patient affordability needs. It is part of the Patient Access and Reimbursement team and reports to the Sr Director Patient Access Copay & Affordability

Key Responsibilities:

• Lead development and execution of Amgen patient affordability strategies in alignment with brand strategic imperatives and financial goals
• Manage the design, implementation and ongoing operations of all affordability programs (most notably co-pay but inclusive of coupons, evoucher, cash pay etc) finding opportunities for program enhancements and optimization, based on performance and operational metrics
• Conduct periodic copay and financial assistance market landscape and competitor benchmark assessments
• Proactive partnership with Brand team to ensure clarity on performance, progress and opportunities related to affordability programs given P/L impact of programs
• Partner with legal, compliance and safety on Patient Support Program review and approval
• Partner closely with Value & Access Insights and Analytics and Finance to support financial planning cycle
• Keep abreast of ever-changing market dynamics and industry trends for pharmacy and medical benefit products to evolve co-pay programs and other patient affordability solutions as needed
• Collaborate with Data & Insights to ensure consistent data management and reporting across programs
• Track and report key operational metrics, program performance metrics and financials to key partners
• Oversee team budget management and vendor relationships
• Manage resolution of customer issues
• Collaborate with PAR channel partners, marketing and sales to ensure pull through of Patient Affordability solutions
• Establish and maintain relationships with cross-functional partners including but not limited to: Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, Data & Analytics
• Lead and develop direct reports, also implementing training/career development opportunities for team
• Build strong culture & embody ONE team approach across Patient Access & Reimbursement, Value & Access, Brand team and cross-functional partners

Win What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic leader we seek is a collaborative partner with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of marketing, sales management and/or payer experience
• Or Master’s degree and 7 years of marketing, sales management and/or payer experience,
• Or Bachelor’s degree and 9 years of marketing, sales management and/or payer experience

Preferred Qualifications:

• 5+ years of experience in the pharmaceutical or healthcare industries with experience in patient support, market access, marketing or related commercial function
• Copay Industry Knowledge & Experience – working knowledge of copay design, implementation and operations, understanding of available copay solutions, best practices and evolving market dynamics
• Customer centric – Ability to solution with the customer and patient experience in mind
• Anticipatory – Forward looking, ability to plan ahead
• Working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space
• Experienced leader - Experience leading cross-functional teams in a matrix environment; managing projects involving multiple functions and shared accountabilities
• Strong financial competence and analytical skills
• Strong communicator - Develops and delivers concise, relevant and well-supported briefings and adapts presentation content and style to audience

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

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In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range 199,390.45USD -269,763.55 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit and follow us on