Permit Technician I/II - Public Works

Salary: See Position Description
Location : City of Anaheim, CA
Job Type: Both Full and Part Time
Job Number: 2026-00077
Department: Public Works
Opening Date: 04/17/2026


Description
3% increase on June 19, 2026
Permit Technician I

$30.35 - $38.74 Hourly

$63,128.00 - $80,579.20 Annually
Permit Technician II

$34.45 - $41.88 Hourly

$71,656.00 - $87,110.40 Annually
The City of Anaheim Public Works Department is seeking one (1) full-time and (1) part-time Permit Technician I or II to support the customer service counter. The Permit Technicians are responsible for providing customer assistance and service regarding permit application requirements and procedures, routing plans to appropriate staff for review, and issuing permits according to established procedures. Ideal candidates will have strong computer skills, knowledge, and experience in issuing right-of-way construction and grading permits, be highly team-oriented, have exceptional attention to detail, and will be thoroughly experienced in modern office procedures and technology. Candidates with prior permit technician and municipality experience are highly desirable.

The Public Works Engineering Permit Counter is a customer-centric unit focused on providing high caliber information and assistance to the general public, contractors, and engineers. As one of the front-line representatives for the City, the unit strives to provide quality customer service experience.

Permit Technician I - possess one (1) year of clerical support and customer service experience.

Permit Technician II - possess two (2) years of permit issuance experience for a public agency or its equivalent; or journey-level experience involving building design or construction work including public contact.


The City of Anaheim reserves the option to hire at either Permit Technician I or II level based on candidate qualification and knowledge/skills/abilities demonstrated during the selection process.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

To view the complete essential functions, please click below.

• Provide information and assistance to the general public, contractors, and engineers at the permit counter, via e-mail, and over the phone regarding permit application requirements and processes, Public Works standards and regulations, plan requirements and permit fees.
• Receive and review permit applications and related drawings for accuracy, completeness and compliance with established regulations; issue and record approved permits; calculate, collect fees and reconcile daily receipts; categorize permit by type, and revenue collected.
• Receive plan check submittals; route plans as appropriate for checking; receive approved plans to calculate fees; inform customers, and developers of plan check status by researching an automated system, logs, and associated files.
• Prepare and maintain a variety of records on permit applications, plan submittals and approvals; research incomplete files including applicable fees due and new permits issued.
• Enter and maintain license information and workers compensation insurance information in the Permit System database.
• Receive plans and issue permits for right-of-way construction or impacts, and grading and/or drainage improvements. Ability to view and interpret basic GIS utility and right-of-way maps.
• Perform related duties and responsibilities as required.

Qualifications
Permit Technician I: click HERE

Experience: One (1) year administrative support or customer service experience, including experience reviewing public works code requirements. Direct contact with the public is desirable.

Knowledge of: Principles and practices of effective customer service and permit application review, modern office procedures, methods and equipment, including computers; permit system data filing and retrieval; use of Microsoft office software; principles of basic report preparation; principles and procedures of record keeping.

Ability to: Understand and interpret applicable codes, ordinances, and regulations; to classify, compute, tabulate and categorize data and information for permit process; respond to requests and inquiries from the general public; operate office equipment including computers , printers, an automated tracking system and a variety of software programs including spreadsheet applications; maintain accurate records and files; communicate effectively and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Permit Technician II: click HERE

In addition to the qualifications for the Permit Technician I:

Experience: Two (2) years permit issuance experience for a public agency or its equivalent; or journey-level experience involving building design or construction work including general public contact.

Knowledge of: Principles and practices of permit application review and approval; building codes, ordinances, and regulations; basic blueprint/plan review; modern office procedures/methods and equipment, including computers; data filing and retrieval; principles of basic report preparation; principles and procedures of recordkeeping; customer service methods and techniques.

Ability to: Analyze and review permit applications and approve as necessary; interpret and apply applicable building codes, ordinances and regulations; assess building valuations and figure appropriate permit fees; maintain complete and accurate records of plan checks and permit issuances; Respond to requests and inquiries from the public; operate office equipment including computers, an automated tracking system and a variety of software programs including spreadsheet applications; communicate clearly and concisely, both orally and in writing; maintain accurate records and files; establish and maintain effective working relationships with those encountered in the course of work.

Supplemental Information
***** IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS *****

The City of Anaheim reserves the option to hire at either Permit Technician I or II level based on candidate qualification and knowledge/skills/abilities demonstrated during the selection process

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, May 8 , 2026 at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process will consist of a minimum of skills examination and oral interview.


The eligibility list established from this recruitment may also be used to fill the current and/or additional Full Time and Part Time vacancies throughout the City. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.


The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit:

For additional information about the City's benefits, visit:


RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.


Note : Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.


To view the current limits and additional CalPERS information, visit:


01


The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information from external sources, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire. Do you understand this requirement?

• Yes
• No

02


How many years of experience do you have in providing customer service in a front line with a fast-paced environment such as a permit counter?

• I do not have experience
• Less than one year
• At least 1 year, but less than 2 years
• At least 2 years, but less than 3 years
• At least 3 years or more

03


Please describe in detail your customer service experience in a front line and fast-paced permit counter environment. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.
04


Have you worked for a government agency?

• Yes
• No

05


Please describe in detail your experience working with a government agency. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.
06


Please describe in detail your work experience in electronic plan processing. Please provide a specific assignment that you have completed where electronic plan processing was the primary focus and software program used. If none, type N/A.
07


How many years of experience do you have reviewing basic public works standard and city code requirements?

• I do not have this experience
• Less than one year
• At least 1 year, but less than 2 years
• At least 2 years, but less than 3 years
• At least 3 years or more

08


Please describe in detail your work experience in viewing basic public works standard and city code requirements. If none, type N/A.
09


There are currently two vacancies in the Permit division. 1 FT Permit Technician I/II and 1 PT Permit Technician I/II Please select which vacancy you are interested in.

• Full-time
• Part-time (30 hours)
• Both

Required Question