Revenue Operations Specialist

Job Description

Job Description

About Bluebird

We're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel.

We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth.

We're not just strategists - we're a hands-on team of experienced retail operators who execute across everything from retail media and creative to data, insights, and full go-to-market strategy.

The result: we simplify what's become a really complex retail landscape and help brands scale faster and smarter.

Job Summary

We're looking for a Revenue Operations Specialist to support revenue processes, reporting, systems management, and month-end accounting activities across the business.

This role works closely with Finance, Sales, Operations, and Accounts Receivable teams to ensure accurate revenue recording, maintain system integrity, support reporting and analysis, and identify opportunities to improve processes and automation. You'll help drive accuracy across the revenue cycle while contributing to initiatives that improve visibility, efficiency, and scalability.

The ideal candidate is analytical, detail-oriented, adaptable, and comfortable working across multiple priorities. This person enjoys solving problems, improving processes, and using data to support better business decisions.

This position is based in our downtown Minneapolis office.

What You'll Do

Revenue Operations & Order Management

• Support client setup and account maintenance within NetSuite
• Create and maintain sales orders to support accurate revenue recognition, reporting, and analysis
• Partner with accounting and operations teams to ensure revenue-related data is complete and accurate
• Support revenue processes across the business while maintaining strong controls and documentation
• Help ensure consistency and accuracy throughout the revenue lifecycle

Revenue Reporting & Analysis

• Prepare recurring revenue reports, variance analysis, and business performance summaries
• Analyze revenue trends and provide insights to support decision-making across departments
• Perform client account analysis and reconciliations
• Support management reporting and ad hoc analysis requests
• Monitor data quality and identify opportunities to improve reporting accuracy and efficiency

Accounting & Month-End Support

• Assist with month-end close activities, including journal entries, reconciliations, and financial reporting support
• Ensure revenue-related accounting activities are completed accurately and in compliance with company policies and accounting standards
• Support revenue analysis and reporting requirements across multiple business units
• Collaborate with accounting leadership on reconciliation and reporting activities

Systems & Process Improvement

• Support the administration and enhancement of NetSuite, HubSpot, and related business systems
• Maintain data integrity across CRM, ERP, and reporting platforms
• Identify opportunities to streamline workflows and improve operational efficiency
• Assist with implementation of automation tools and process improvement initiatives
• Support testing, documentation, and adoption of new systems and enhancements

Cross-Functional Collaboration

• Partner with Sales, Operations, Accounting, FP&A, and Accounts Receivable teams on revenue-related initiatives
• Communicate findings, recommendations, and process updates across stakeholders
• Support projects that improve workflows, reporting, and business performance
• Contribute to a collaborative, solutions-oriented team environment
• Assist with special projects and other initiatives as business needs evolve

What We're Looking For

Experience

• Bachelor's degree in Accounting, Finance, or a related field
• Experience in accounting, finance, revenue operations, business analysis, or related fields preferred
• Experience supporting reporting, reconciliations, financial analysis, or business operations preferred
• Experience working with cross-functional teams in a fast-paced environment preferred
• Retail, agency, professional services, or commerce industry experience is a plus

Preferred Qualifications

• Experience with professional services revenue recognition
• Experience collaborating with sales and operations teams
• Retail industry experience
• Experience with NetSuite
• Experience with HubSpot or similar CRM platforms
• Experience supporting automation, systems integrations, or process improvement initiatives

Skills & Competencies

• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Advanced proficiency with Microsoft Excel and financial reporting tools
• Ability to analyze data, identify trends, and make recommendations
• Strong organizational skills and ability to manage multiple priorities
• Comfortable working in evolving environments and navigating ambiguity
• Ability to identify process improvements and drive continuous improvement initiatives

Additional Requirements

• Ability to travel occasionally to other Bluebird offices as needed (less than 10%)

Our Commitment

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.