Sales Development Representative

Identify and qualify potential sales opportunities through inbound channels Manage incoming calls, web forms, and chat requests from existing or new customers Gather necessary information and determine the nature of customer requirements Resolve queries through appropriate content or redirect inbound requests to the necessary team Qualify and route leads or calls to the appropriate sales agent Handle objections to move opportunities to the next phase of the sales process Address customer inquiries and concerns with courtesy, patience, and a customer-centric approach Provide a professional handover to inside sales representatives Align with KPIs for incoming lead volume and qualification quality Collaborate with sales on lead quality and conversion Requirements 1 year business sales experience (tech/software a plus) Strong communication skills, both verbal and written Excellent interpersonal skills and a customer-centric mindset Ability to work in a fast-paced environment while handling multiple tasks simultaneously Willingness to learn and adapt to new processes and procedures Ability to work in a hybrid arrangement in Salt Lake City, Utah Core Competencies Demonstrates strong sales acumen with a focus on lead qualification and customer engagement, utilizing effective communication and interpersonal skills to enhance customer experiences and drive conversion rates. Highest-signal resume keywords Business Sales Experience Lead Qualification Customer-Centric Approach Strong Communication Skills Fast-Paced Environment Adaptability Soft Skills Interpersonal Skills Customer Service Skills Patience Adaptability Multi-Tasking Industry Keywords Sales Opportunities Lead Routing KPI Alignment Objection Handling Hybrid Work Arrangement #J-18808-Ljbffr Jobtailor