Compliance Officer III

Compliance Officer IIIAs a Compliance Officer III within BSAS QAAL, you oversee regulatory compliance for licensed addiction treatment programs and counselors. You will lead investigations, gather evidence, and prepare formal reports, helping ensure adherence to laws and contract requirements. You'll train staff on complaint handling, maintain the complaint data system, and collaborate across agencies. This role involves statewide travel and occasional evening/weekend work, with a mission to strengthen compliance and protect public health.Compensation / BenefitsComprehensive benefits packageResponsibilitiesOversee inspection activities to ensure compliance with laws, rules, and policiesMonitor licensed providers' activities and services through observation and interviewsReview complaints and related documentation to determine appropriate actionsRespond to inquiries regarding agency policies and regulationsDetermine procedures for collecting information and evidence in investigationsConduct on-site visits to assess non-compliance and prepare evidence for actionCollaborate with other offices to exchange information and coordinate activitiesPrepare investigative reports and deficiencies corrections orders (DCO); provide recommendations to leadershipMaintain records, attend meetings, and prepare correspondenceRecommend policy/procedure changes and provide information to managementDemonstrate understanding of general report writing and apply investigative techniques to obtain informationOperate a motor vehicle and use basic computer tools for documentation and data managementKey requirementsKnowledge of general report writingAbility to use investigative techniques to obtain information and maintain recordsAbility to establish harmonious working relationships and exercise sound judgmentAbility to provide clear oral and written instructions and deliver presentationsAptitude for examining records and accurately recording informationAbility to analyze data, draw conclusions, and prepare general reportsAbility to assemble information per established proceduresDiscretion handling confidential informationAbility to understand and apply laws, regulations, policies and guidelines governing unit activitiesAbility to follow oral and written instructions with attention to risk communicationStrong communication and interpersonal skillsJudgment and discretionCross-functional collaborationBasic computer literacy (word processing, spreadsheets)Investigation and interview techniquesDocumentation and report writing