IT Technician - TalentZok

Overview IT Technician – Immediate opening in SanPedro, CA. The role requires supporting IT and network systems for a dynamic organization. Responsibilities Diagnose and resolve issues with desktops, laptops, printers, and peripheral devices. Respond to employee inquiries and incidents in a timely and professional manner. Guide users through troubleshooting steps using diagnostic tools and verbal instructions. Document technical problems, solutions, and procedures for future reference. Install, configure, and maintain operating systems, applications, and software updates. Support Windows and macOS, including Active Directory management. Manage user accounts, access controls, and group policies. Troubleshoot LAN, WAN, Wi‑Fi, and VPN connectivity issues. Assist with network configuration and performance monitoring. Provide basic training and guidance to end users on IT tools and best practices. Maintain up‑to‑date documentation of systems, procedures, and troubleshooting guides. Arrange service by software or hardware vendors to repair or replace defective products. Monitor technology innovations and trends, and communicate relevant updates with vendors. Perform other related duties as assigned. Qualifications High school diploma required; degree or certification in Information Technology, Computer Science, or related field preferred. Minimum of 3 years’ experience supporting IT and network systems. Working knowledge of Microsoft Office365 and intermediate knowledge of operating systems, network protocols, and hardware components. Experience with Microsoft Windows Server and desktop operating systems. Basic knowledge of network technologies including TCP/IP, switching and routing. Excellent communication and interpersonal skills. Ability to prioritize tasks and work independently or collaboratively. Proficiency in troubleshooting and resolving desktop, network, and mobile device issues. Salary $27.00 – $35.50 per hour. How to Apply Email resumes to sgriner@ #J-18808-Ljbffr TalentZok