Representative - Customer Service (Mid Level)

Join a Global Leader in Workforce Solutions Net2Source Inc.

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precisionRight Talent. Right Time. Right Place. Right Price.

Job Title: Customer Service Representative (Mid Level)

Location: Golden, CO 80403 Duration: 4 Months Contract (Possible extension)

Job Description: The Customer Service Representative provides sales, product support and logistical services to clients to assist the organization in achieving its sales objectives and maintaining outstanding customer satisfaction. Work with internal departments to ensure client product and service needs are being met in a timely manner. The position is responsible for a broad range of activity, requires excellent time management skills, communication skills, and the ability to manage multiple responsibilities while meeting company and client expectations.

• Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenue
• Maintain client product profiles based on historical purchases and proficiency testing enrollment in order to generate and distribute client quotations on an ongoing basis
• Create and maintain client pricelists and discount pricing agreements
• Process client orders, generate required paperwork and documentation to be provided with product shipment
• Prepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentation
• Prepare and complete custom paperwork including Rapid Returns and Fast Tracks following guidelines in preparation for shipping
• Handling of incoming customer support calls, emails, web requests
• Fulfill client service-related functions for specific international, key accounts, and OpCo sister company accounts
• Other sales/client service/logistical and customer satisfaction related activities as required

Education and/or Work Experience Requirements:

• High school diploma or GED
• 3+ years of Customer Service and/or Sales Support.
• Knowledge of MS D365 preferred
• Ability to work as part of a team and in a fast and efficient manner
• Ability to effectively handle multiple responsibilities and projects simultaneously

Why Work with Us? We believe in more than just jobswe build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition America's Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile