Sales Performance Manager

Job Description

Job Description

This is not a quota-carrying sales role or a passive reporting position

This role sits at the center of how our sales organization actually works.

As the Sales Performance Manager , you’ll own the systems, data, and process discipline that enable sales teams to execute consistently, forecast accurately, and scale responsibly. Your impact shows up every day in cleaner pipelines, clearer insights, and better decision-making across the business. If you enjoy building structure, enforcing standards with empathy, and helping teams succeed through better systems - this role was designed for you.

What You’ll Do

In this role, your time is spent deeply inside our CRM and sales infrastructure, working closely with sales leadership, regional teams, marketing, and operations. You’ll design and refine the end-to-end lead and deal journey, monitor pipeline health, and turn real-time data into actionable insights.

You’ll lead deal flow and performance conversations, coach CRM discipline, and train teams on how to execute within clearly defined processes. While the role is technical and detail-driven, success depends just as much on communication, relationship-building, and the ability to influence behavior in a constructive, service-oriented way.

Core Responsibilities

• Own HubSpot and related sales systems, serving as the internal subject-matter expert
• Design, maintain, and improve the full lead-to-revenue workflow, ensuring scalability and data integrity
• Monitor pipeline health and deal flow, facilitating regular reviews with regional teams
• Build and maintain dashboards and reports that provide clear visibility into sales performance
• Translate CRM data into insights, trends, and recommendations for leadership
• Establish and enforce CRM standards for accuracy, consistency, and compliance
• Train, coach, and support sales team members on systems, tools, and execution expectations
• Support onboarding and ongoing enablement through documentation, playbooks, and training sessions
• Partner cross-functionally with Marketing and Operations to align lead flow and execution
• Drive continuous improvement across sales processes, tools, and reporting

Who Thrives in This Role

You’ll thrive in this role if you enjoy building structure in fast-moving environments - turning sales activity into clean data, consistent process, and decisions the team can trust.

Minimum Qualifications

• Proven ownership of a CRM or sales system at an administrative or architectural level
• Experience designing or managing end-to-end sales processes and reporting
• Demonstrated ability to enforce process discipline and data accuracy across teams
• Experience working cross-functionally with Sales, Marketing, or Operations
• Comfort coaching, training, and supporting others rather than carrying a personal sales quota

Ideal Experience & Attributes

• Collaborative, people-oriented, and service-driven mindset
• Clear, persuasive communicator who can explain technical concepts simply
• Detail-focused with a strong sense of accountability and follow-through
• Comfortable operating within established guidelines while influencing others positively
• Motivated by long-term system health, consistency, and operational excellence

Travel & Work Environment

This role is primarily office-based with regular collaboration across sales and leadership teams. Occasional travel may be required for meetings, training, or alignment sessions, depending on business needs.

Compensation & Earnings Potential

This role is built around clarity and stability first. Compensation starts with a strong base salary of $80,000, allowing you to focus on building systems and impact without navigating complicated incentives. Year one includes a retention-focused bonus, with additional performance-based bonus opportunities introduced as systems maturity and performance visibility increase. Compensation grows alongside demonstrated impact, ownership, and influence not commissions or individual selling.

Benefits

SOX offers benefits designed to support long-term health, stability, and financial security.

• Comprehensive health insurance (company covers a significant portion of premiums)
• Company-paid life insurance and AD&D coverage
• 401(k) retirement plan with a 3.5% company match
• Benefits eligibility begins after 90 days of employment

Growth at SOX

At SOX, we believe every team member’s growth is important, your journey with us is supported and celebrated. As you engage and contribute, you’ll discover rewarding opportunities to learn, develop new skills, and advance your career alongside colleagues who encourage your success.

As the business scales, this position may expand in scope, influence, or leadership responsibility but there is no predefined ladder or guaranteed next title.

Some individuals grow by becoming the internal authority on sales systems and performance intelligence. Others expand influence across broader operational or cross-functional initiatives. What matters most is impact, trust, and demonstrated capability over time.

Training & Support

You’ll receive structured onboarding, access to established systems, and direct partnership with sales leadership. Training materials, documentation, and processes already exist, and you’ll help improve them over time.

This is not a role where you’re expected to “figure it out alone.” Operational support, leadership access, and collaboration are built into how the role functions day by day.

Our Culture

SOX balances autonomy with accountability. We value clarity, professionalism, and follow-through but never at the expense of collaboration or respect. Teams work closely together, communicate openly, and hold high standards for how work gets done.

This is an environment for people who enjoy helping others succeed, improving how things work, and taking pride in disciplined execution. If you want your work to matter and to be trusted with real ownership, you’ll feel at home here.