Director of Communications

Director of Communications

Working in-person from CCA's Capital Campus in Harrisburg and under the direction of the Chief Branding and Government Relations Officer, the Director of Communications manages the day-to-day operations of CCA's communications team and supports the execution of CCA's communications, branding, and public relations strategies.

The Director is responsible for managing communications staff, coordinating projects and assignments, overseeing content development and social media operations, and ensuring communications are completed accurately, consistently, and on time. The Director works closely with the Chief Branding and Government Relations Officer to implement established communications priorities and maintain CCA's brand, messaging, and editorial standards.

Responsibilities

• Manage the day-to-day operations and workflow of CCA's communications team.
• Supervise, develop, and evaluate communications staff, including assigning responsibilities, establishing deadlines, managing workloads, reviewing work, and supporting professional development.
• Implement communications plans, projects, and campaigns in support of priorities and strategies established by the Chief Branding and Government Relations Officer.
• Coordinate the development of communications for internal and external audiences.
• Manage the development of press releases, media materials, articles, talking points, and other public-facing content for review and approval as appropriate.
• Manage CCA's day-to-day social media operations, including content planning, creation, scheduling, monitoring, and performance analysis.
• Coordinate with departments across CCA to identify and develop stories, photographs, graphics, videos, and other content featuring students, families, staff, programs, services, accomplishments, and initiatives.
• Manage communications calendars, workflows, assignments, and deadlines to ensure projects are coordinated and completed efficiently.
• Review communications and content produced by communications staff for accuracy, quality, consistency, appropriate tone, and adherence to established brand and editorial standards.
• Monitor media coverage, social media activity, and emerging communications issues and promptly elevate significant matters to the Chief Branding and Government Relations Officer.
• Track communications and social media performance and provide data, analysis, and recommendations to support communications planning and decision-making.
• Perform other duties as assigned.

Competencies

• Demonstrated ability to manage communications staff, projects, workflows, and competing priorities.
• Demonstrated experience managing organizational social media channels, content, platforms, and analytics.
• Demonstrated ability to supervise, motivate, develop, and hold employees accountable for results.
• Strong project management and organizational skills with the ability to delegate responsibilities and manage multiple deadlines.
• Sound judgment and discretion when handling sensitive, confidential, or rapidly developing matters.
• Ability to effectively implement established strategies, priorities, standards, and expectations.
• Strong interpersonal and collaborative skills with the ability to work effectively across departments.
• Strong attention to detail and commitment to accuracy, consistency, quality, and brand integrity.

Work Environment

This job operates in a professional office environment and routinely uses standard office and communications equipment and technology.

Physical Demands

Requires the ability to lift, squat, sit, bend, and/or stand as necessary. Ability to travel to other sites and locations as needed.

Position Type

• Full-time
• Exempt
• Salary

Travel

• Travel, including overnight travel, may be required for this position.

Required Education and Experience

• Bachelor's degree in communications, public relations, journalism, marketing, or a related field.
• Minimum of five years of progressively responsible professional experience in communications, public relations, media relations, journalism, marketing communications, or a related field.
• Demonstrated experience supervising or leading staff.
• Demonstrated experience managing multiple communications projects, assignments, and deadlines.

Additional Eligibility Qualifications

• Valid PA Driver's License
• Appropriate Automobile Insurance Coverage
• Must be able to commute to a Family Service Center regardless of commute complexity.
• Candidates must reside within the Commonwealth of Pennsylvania.

Other Duties

Please note that this job description is not intended to provide a comprehensive list of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Commonwealth Charter Academy is an equal-opportunity employment, educational, and service organization.