Customer Experience Data Analyst II
REI
REI is seeking an experienced SCS CX Insights Analyst II to deliver data-driven insights that improve customer journeys. You will analyze multiple data sources, identify friction points, and turn findings into actionable recommendations for the SCS organization. The role requires collaboration with stakeholders across teams, advanced analytical skills, and experience with Qualtrics, SQL, and VOC metrics. Hybrid collaboration and a strong customer-first mindset are valued at REI. #J-18808-Ljbffr REI
Vacancy posted 2 days ago
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