Memory Care Coordinator

Job Description

Job Description

Memory Care Coordinator

Charter Senior Living- Jackson, WI

Looking for our next all-star Memory Care Coordinator with dementia care, life enrichment, or memory care engagement experience!

At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful engagement, and person-centered experiences. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to the associates who support them every day.

We are seeking a compassionate, energetic, and dementia-informed professional to support the daily engagement and quality of life of residents living within our Memory Care neighborhood. This role is ideal for someone who is passionate about dementia care, meaningful programming, and creating purposeful moments for seniors living with memory loss.

If you are someone who leads with compassion, creativity, and heart, we would love to meet you!

Why Join Charter Senior Living?We’ve Got You Covered

• Get paid today with ZayZoon

• Flexible scheduling

• Free medical insurance plan options

• Medical, dental, and vision insurance

• Paid training

• Paid time off and holiday pay

• Perfect attendance bonus — earn up to an extra $100/month

• Employee referral bonus opportunities

• Career growth and advancement opportunities

• Reliable hours and stable scheduling

• Supportive leadership and engaged company support team

• Environment where your voice is heard and appreciated

Our MissionTo Enhance the Human Spirit

Our Core Values

• Serve with Heart

• Serve with Purpose

• Serve with Courage

• Have Fun While Serving

Position Summary

The Memory Care Coordinator (MCC) champions Charter Senior Living’s Flourish Memory Care philosophy and supports the daily execution of dementia-specific engagement programming and person-centered care approaches throughout the Memory Care neighborhood.

This role works closely with the Memory Care Director to create meaningful experiences that support resident connection, purpose, comfort, and overall quality of life. The Memory Care Coordinator leads structured engagement programs, supports neighborhood routines, and helps reinforce dementia-informed care approaches with residents and team members.

This is a hands-on, resident-focused position centered on engagement, relationship-building, and daily programming support.

Responsibilities

• Lead daily memory care engagement programs including group, sensory, individual, and theme-based activities

• Support the Flourish Memory Care philosophy and engagement standards

• Encourage resident participation and personalized engagement experiences

• Assist with structured neighborhood routines and resident transitions throughout the day

• Support family events, seasonal programs, and community activities

• Help maintain clean, organized, and inviting programming spaces

• Reinforce person-centered dementia care approaches and therapeutic communication techniques

• Support onboarding and engagement integration for new residents

• Assist with activity preparation, calendar support, and supply organization

• Build positive relationships with residents, families, and associates

• Promote teamwork and engagement among care associates through positive role modeling

• Support residents during activities, outings, and engagement opportunities

Flourish Engagement Focus Areas

Programming may include activities centered around:

• Motion & Movement

• Knowledge & Learning

• Motivation & Creation

• Community & Connection

• Harmony & Introspection

• Intention & Commitment

• Exploration & Adventure

Qualifications

• Minimum 2 years of experience in memory care, dementia engagement, or senior living programming preferred

• Associate degree or equivalent experience working with individuals living with dementia preferred

• Degree in Therapeutic Recreation, Social Work, Psychology, Gerontology, Human Development, or related field preferred

• Certified Dementia Practitioner (CDP), Activity Director Certification, or related credentials preferred

• Strong understanding of dementia-specific communication and engagement approaches

• Compassionate, patient, and resident-focused attitude

• Strong communication, teamwork, and organizational skills

• Ability to work independently and collaboratively in a structured environment

• Basic technology skills including Microsoft Office, email, Sagely, iN2L, or similar engagement platforms preferred

Physical Requirements

• Ability to lift, push, and pull up to 50 pounds

• Frequent standing, walking, bending, and movement throughout the community

• Ability to assist residents during activities and engagement programming

• Occasional transportation assistance for residents using wheelchairs or mobility devices

• Flexible schedule including evenings, weekends, and holidays as needed

What Makes a Great Fit

We are looking for someone who:

• Is passionate about dementia care and resident engagement

• Brings compassion, creativity, and positivity to every interaction

• Enjoys creating meaningful experiences for seniors

• Thrives in a collaborative and resident-focused environment

• Leads with patience, empathy, and professionalism

• Understands the importance of dignity, purpose, and connection in Memory Care

What Our Associates Say About Charter

“It truly feels like family at Charter.”

“The residents become an extension of my family.”

“They truly live out their mission and values.”

“I love working for a company that genuinely puts people first.”

If you are looking for a rewarding opportunity where you can create meaningful moments and make a lasting impact in the lives of seniors living with dementia, apply today to join Charter Senior Living!