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Revenue and Recovery Officer Trainee

County of San Diego

The County of San Diego Auditor & Controller's Office has current openings for Revenue and Recovery Officer Trainee These positions may have a teleworking and/or flexible schedule available after an initial training period. Auditor & Controller has offices in Vista, San Diego, El Cajon, and Chula Vista

FUTURE SALARY INCREASES

June 2027 – 5.10% increase to base pay (3.0% Across-the-Board + 2.10% Market Adjustment) Revenue and Recovery Officer Trainees are responsible for the collection of debts owed to the County, assisting with victim services customer inquiries and assisting with the lien services demand process. Revenue and Recovery Officer Trainees obtain and analyze financial information; negotiate payment agreements; enforce collections through written correspondence, telephone and personal interviews; and determine the feasibility of pursuing litigation. Revenue and Recovery Officer Trainees also assist in the establishment, maintenance, and monitoring of accounts receivable records. Revenue and Recovery Officer Trainees spend a large amount of time in contact with members of the public over the phone and in person. Additional Information on the Auditor and Controller For more information, read the Revenue and Recovery Officer Trainee complete job description. Interview and Hiring Dates The timeline for this recruitment is outlined below: Interviews, Job Offers and Background Process begin in October 2026 . Note: Current County employees may be excluded from additional background screening. Pre-employment Medical Screening: Approximately 3 days following successful background investigation results. Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date. Minimum Qualifications Two (2) years of full time clerical experience in a debt collection agency; OR , One (1) year of debt collection experience in a public, private, or retail credit or debt collection environment; OR , An associate of arts degree (AA) or higher from an accredited U. S. college or university, or a certified foreign studies equivalency. Note: For your education to be considered, you must attach a copy of your degree, transcripts, diploma, and foreign equivalency report to your application. Blind Applicant Screening The Department of Human Resources removes personally identifiable information from all new recruitments. This practice, called Blind Applicant Screening, will hide a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process will help contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Conditions of Employment As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. Evaluation The names of qualified applicants will be placed on a six (6) month employment list based upon scores received during the evaluation of information contained in their employment application and supplemental questionnaire. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying. Accommodation Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential functions of a job, on a case-by-case basis. As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made ... Click on the resource links below to learn more about how the County of San Diego supports its veterans. Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Please read the Veteran's Preference Policy for additional information. Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help! Please read the Military Skills Translator to access the tool. Strategic Plan The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our County Strategic Plan - County of San Diego. Disaster Service Worker Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law. Diversity & Inclusion The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority. #J-18808-Ljbffr County of San Diego

Vacancy posted 3 days ago
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