Senior Technical Support & Escalations Specialist
Gentex Corporation
Gentex Corporation in Hauppauge, NY is seeking a Customer Service Representative II to provide advanced support to consumers, dealers, and installers. You will troubleshoot complex product issues, respond to inquiries, and assist in training Level 1 staff. You will handle warranty processing, contribute to product testing, and develop knowledge base materials while identifying trends for service improvements. This role emphasizes accuracy, initiative, and collaborative problem solving. #J-18808-Ljbffr Gentex Corporation
Vacancy posted 6 days ago
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