Technical Repair and Support Specialist, CNC Machines
Top Echelon
Job Description
Job Description
This job is posted on behalf of ENTERPRISE RECRUITING by Top Echelon.
Company VHF Perfect milling technology
vhf camfacture AG is a leading manufacturer of CNC milling machines, milling tools, and related CAM software for the dental sector. Through our American service location and great business partners in the U.S. we offer precisely that because customer satisfaction is our highest priority. vhf products are developed and manufactured in Germany: resulting in intuitive handling and innovative features.
JOB TITLE: Technical Repair and Support Specialist, CNC Machines
DEPARTMENT: Service
POSITION SUMMARY: Provides repair services and technical support to team members
ESSENTIAL FUNCTIONS / RESPONSIBILITIES:
1. Provide repair and maintenance work on CNC milling machines, in-house and occasionally on-site.
2. Troubleshoot and resolve technical issues related to CNC machines and CAD/CAM software or hardware
issues.
3. Provide team members with technical support and guidance
4. Other duties as assigned
FLSA CLASSIFICATION: Non-Exempt
REQUIRED TRAVEL: Occasional (about 20%)
SUBORDINATE POSITIONS: None
IMMEDIATE SUPERVISOR’S TITLE: Service Manager
LOCATION: vhf Inc, Hauppauge, NY 11788
REQUIRED SKILLS AND EXPERIENCE:
1. Hands-on experience with electro-mechanical equipment repair
2. Analytical thinking and troubleshooting skills are required.
3. Ability to work successfully, both independently, as well as part of a team.
4. Highly motivated with excellent organizational skills.
PREFERRED SKILLS AND EXPERIENCE:
1. Prior CNC and CAD/CAM experience
2. Strong verbal and written communication skills in English
3. Excellent communication skills. Friendly and polite solution-oriented customer service mindset.
REQUIRED CERTIFICATIONS AND LICENSES:
1. High School diploma or equivalent
2. Technical degree (vocational school, Associate Degree) or 3 years of experience in the field or in a related area
3. Driver’s License
4. Authorization to work
PHYSICAL DEMANDS:
1. Ability to lift 50 lbs.
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