Contract Monitor

Salary: $63,107.98 - $94,662.10 Annually
Location : City Hall 5850 W. Glendale Ave., Glendale, AZ
Job Type: Full Time
Job Number: 2026-04691
Department: Parks And Recreation
MUNIS- Org Description: Parks Maintenance
Opening Date: 06/18/2026
Closing Date: 7/2/2026 11:59 PM Arizona
Hours per Week: 40


Description
About Us: The City of Glendale Parks and Recreation Department is split into two distinct areas:

• The Parks Division manages and maintains all public parks, open spaces, trails, storm water retention basins, landscaping at municipal facilities and Thunderbird Conservation Park. The Division is also responsible for monitoring and ensuring the safety and security of park and facility use.
• The Recreation Division offers opportunities to enhance the social, physical, mental and economic health of our community through a variety of diverse recreation programs and facilities. Recreation programs and events are held at the Foothills Recreation and Aquatics Center, the Glendale Adult Center, Historic Sahuaro Ranch, the five community centers and at basketball, tennis, skate courts and other recreation facilities throughout the city.

The Role:
Under general direction, manages and oversees contract administration and compliance activities for landscape maintenance, city facilities, rights-of-way, and other contracted services. This position is responsible for developing, negotiating, implementing, and monitoring contracts to ensure compliance with contractual requirements, performance standards, and service expectations. The incumbent serves as the primary liaison between the City, contractors, and internal stakeholders; evaluates contractor performance; resolves contract-related issues and customer concerns; coordinates contract schedules and activities; and provides recommendations to improve service delivery and operational efficiency. The position may also assist with staff coordination, the preparation of reports, performance metrics, and contract documentation.

Salary:

This position is:

• FLSA non-exempt, and will earn overtime for any hours worked over 40 in a week.
• A Grade 318 with with an annual salary between $63,107.98 - $94,662.10*.

*Note: This is an updated salary range which becomes effective on June 27, 2026.
Benefits:
The City of Glendale offers a generous benefits package with competitive rates that become effective on the 1st of the month following 30 days of employment. You can review the 2025-2026 Benefits Guide or visit the City of Glendale's Benefits page for more information.
Holiday, Vacation, and Sick Leave:
Regular status positions offer:

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave to celebrate their cultural or religious holidays throughout the calendar year.
• Vacation leave accrues at:
  
  • 5.33 hours per pay period (138 hours/17.25* days per year)
  • Increases to 6.12 hours after 5 years
  • Then caps out at 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year).

* Days per year estimates are based on an 8-hour work day.


Retirement:
This position participates in the Arizona State Retirement System (ASRS).

• The current contribution rate is 12%.
• Contributions are mandatory, and are collected each pay period.

Why Choose Glendale:
The City of Glendale is the West Valley's entertainment nexus; whether it's attending a world-class sporting event at State Farm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.

At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.
Essential Functions

1. Oversees and monitors day-to-day contract compliance activities including policies, procedures, contract negotiation and contract execution.
2. Manages contractor performance for compliance to contract terms and conditions by monitoring contractor performance; preparing contractor performance evaluations; meeting with contractor to explain performance evaluations and obtain feedback; reporting and resolving complex contract issues.
3. Collaborates with other departments to ensure appropriate ongoing monitoring of contracts for compliance with contract deliverables, milestones, and requirements.
4. Resolves procedural, operational, and other work-related problems as it relates to contracts.
5. Receives and resolves complaints from internal and external customers regarding contracted landscape maintenance areas, city facilities and other properties and relays them to contractors and monitors compliance.
6. Develops new contracts by researching purchase history, deciding and preparing effective supplemental terms and conditions and deciding and preparing effective contractor performance measurements.
7. Coordinates contractor and customer scheduling.
8. May develop and maintain a database of contracts, amendments and changes, and update the database for assigned contracts, creating and updating spreadsheets with status of existing contracts and any other pertinent information.
9. Leads contract negotiations and manages all changes to existing contracts.
10. Prepares reports by collecting, analyzing and summarizing information regarding contractor performance and contract status as needed or as requested.
11. Leads all new contract expectation meetings as well as ongoing contractor compliance meetings.
12. Makes recommendations for improved contracting services.
13. May operate city vehicles depending on area of assignment.
14. Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors


Three years of progressively responsible experience related to contract compliance, contract administration, contract performance or similar. Some college preferred.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge Of :

• Basic principles of contract administration
• Principles of contract negotiations
• State Herbicide Spray policies
• Phoenix Barricade Manuel
• OSHA Worksite Regulations
• Hazardous Waste Disposal Policies
• Work Zone Safety Training
• Municipal, or City of Glendale, contractual procedures

Ability To:

• Establish and maintain effective relationships with City employees, City residents, vendors, contractors and others
• Meets goal and objectives on a timely basis
• Communicate clearly, orally and in writing
• Prepare clear and comprehensive reports, recommendations, contracts and reports
• Interpret and explain City ordinances, codes, laws and regulations as related to scope of authority
• Work independently on complex tasks and non-routine matters and manage own time effectively
• Readily adjust to a variety of work assignments and procedural changes
• Plan, organize and manage to schedules
• Operate city vehicles depending on area of assignment

Special Requirements

• Depending on area of assignment:
  • Valid Arizona driver's license.
  • This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Professional/Supervisory

To view the success factor definitions please click here .


This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Physical Requirements/Working Conditions
Office and field setting. Approximately 60% of time is spent in the field observing and monitoring contractor performance at work zones and responding to public complaints. Enters, exits, and operates city vehicles depending on area of assignment.
Benefit information is outlined here:
01


EDUCATION: Please indicate your highest level of education. (As a reminder, your selection MUST be reflected in the Education section of the application.)

• Some high school
• High school diploma/GED
• Some college
• Associate degree
• Bachelor's degree
• Masters' degree or higher

02


How many years of experience do you have in administration of commercial landscape, plant material, trees, irrigation, or related contracts?

• 5+ years
• 4 to 5 years
• 3 to 4 years
• 2 to 3 years
• 1 to 2 years
• Less than 1 year
• None of the above

03


How many years of experience do you have in landscape design and/or development?

• 5+ years
• 4 to 5 years
• 3 to 4 years
• 2 to 3 years
• 1 to 2 years
• Less than 1 year
• None of the above

04


How many years of experience do you have in developing RFP/bid processes of various commercial landscape and/or maintenance related projects?

• 5+ years
• 4 to 5 years
• 3 to 4 years
• 2 to 3 years
• 1 to 2 years
• Less than 1 year
• None of the above

05


How many years of experience do you have in job order contract administration?

• 5+ years
• 4 to 5 years
• 3 to 4 years
• 2 to 3 years
• 1 to 2 years
• Less than 1 year
• None of the above

06


How many years of experience do you have with asset management software?

• 5+ years
• 4 to 5 years
• 3 to 4 years
• 2 to 3 years
• 1 to 2 years
• Less than 1 year
• None of the above

Required Question