ServiceNow Project Manager

ServiceNow Project ManagerThis position will manage and execute all aspects of the ServiceNow modernization technology projects in any one of the following specialties: planning, executing, and delivering ServiceNow implementation and enhancement projects within scope, timeline, and budget. This role ensures alignment with business objectives, manages stakeholder expectations, and drives successful adoption of ServiceNow solutions across the MTA.Must-Have SkillsServiceNow Expertise: Knowledge of the ServiceNow Platform and modules (PSDS, ITSM, ITOM, CRM, HRSD, CMDB)PMP Certification (PMP is desirable but required per the "UNICORN" request)8+ years of experience in the appropriate specialtiesMinimum 2+ years of experience as a Project ManagerBachelor's Degree in a related disciplineSound understanding of technical issuesOutstanding planning skills (experience in preparation of project plans is a must)Strong scheduling, implementation, and evaluation skillsExcellent verbal and written communication skills to interact with user community and technical staffStrategic thinking and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environmentStrong analytical and organizational skillsKey CompetenciesStrategic thinking and problem-solvingAbility to manage multiple priorities in a fast-paced environmentStrong analytical and organizational skillsKey ResponsibilitiesProject Management:Collaborate with teams on end-to-end ServiceNow projects, including planning, scheduling, resource allocation, and risk managementDevelop and maintain project plans, timelines, and status reports in partnership with the ServiceNow teamEnsure projects meet quality standards and comply with MTA policiesStakeholder Engagement:Collaborate with business units, IT teams, and external vendors to gather requirements and define project scopeCommunicate project progress, risks, and issues to stakeholders and leadershipScope SummaryThis role will manage and execute all aspects of ServiceNow modernization technology projects including planning, executing, and delivering ServiceNow implementation and enhancement projects within scope, timeline, and budget. Ensures alignment with business objectives, manages stakeholder expectations, and drives successful adoption of ServiceNow solutions across the MTA.Additional InformationExperience should include a sound understanding of technical issues