Clinical Manager

Responsibilities Oversees high-risk situations or problematic cases; advises administration as appropriate Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring productivity and tasks Monitor clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed Assists with agency educational training and staff development Participates in public relations activities and provider education Addresses consumer and agency concerns/complaints Responsible for ensuring that all services are submitted to Finance for billing Attends all program, community, and State meetings and training sessions as requested Directly supervises, manages and oversees staff, including hiring, firing and providing performance evaluations, salary recommendations and individual development goals and objectives Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation Adheres to the CareStar Rule in performance of job responsibilities Understands and complies with CareStar Policies and Procedures Maintains confidentiality as related to patient information Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. Requirements Current/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse Bachelor’s Degree in business or a health-related field preferred Must obtain their Certified Case Manager (CCM) within one year of being in the position At least 36 months of experience in a home and community-based services environment 24 months of experience in data analysis, data trending, accounting or financial analysis desirable Ability to supervise, instruct, counsel and evaluate staff Extensive knowledge of community resources Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment #J-18808-Ljbffr