Customer Service Representative

We are looking for a customer service representative to join our administrative team. Our administrative team is a key part of creating a warm and inviting atmosphere for our patients and providing excellent care.

This is for a part-time or full-time employment, to include some Saturdays. This position requires a one year commitment.

What You'll Do

• Answer telephone calls on a multi-line telephone system
• Schedule appointments in a cloud-based scheduling system
• Check patients in before medical visits (insurance data entry)
• Perform transactions for products, copays, co-insurance payments, and services
• Take detailed messages from patients in electronic health records
• Update medical records with insurance and demographic information
• Perform miscellaneous administrative tasks (faxing, scanning, etcetera)
• Manage schedule of four healthcare providers, medical assistants, and spa

What You'll Bring to the Team

• Bachelor's degree from a four year university

• Interest in the medical field and healthcare business process

• Passion for skincare and patient care

• Positive attitude and ability to work as part of a team

• Strong time management and communication skills

• Experience with ModMed preferred

Benefits and Perks

• Health, Vision, and Dental Insurance
• Retirement - 401k with match
• PTO and Holiday Leave
• Virtual resources for fitness and mindfulness
• Generous product discounts and complimentary cosmetic services

McLean Dermatology and Skincare Center is a cutting-edge, privately-owned dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.

This position is for full-time on-site employment in our McLean, Virginia office.