Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of three. Before becoming an agent, I worked in claims, which gave me valuable experience helping customers through important moments and understanding the importance of strong coverage and service.

I’m a graduate of College of Charleston and have been married for 25 years. My wife and I have two boys, and outside of work I enjoy golfing, spending time with family, and relaxing at the beach whenever possible. I stay involved in the community through our local church and youth sports programs. Being connected to the community and supporting local families is something I truly value.

Our agency offers PTO, an Aspirant program, professional and personal development opportunities, and a strong focus on work-life balance. I’m committed to helping team members grow while maintaining a healthy balance outside of work.

Our office culture is close-knit, supportive, and built on loyalty and trust. I’m looking for someone who is self-motivated, trustworthy, and goal-oriented - someone who isn’t afraid to work hard and go after their goals. If you’re looking for an opportunity to grow in a supportive environment with a team that genuinely cares about each other and the customers we serve, this could be a great fit for you.

ROLE DESCRIPTION:
Glen Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.