Studio Manager

About the Client Our client is a modern, elevated boutique reformer Pilates concept delivering high‑energy, music‑driven classes in a premium studio environment. Known for their exceptional client experience, strong community culture, and commitment to excellence, this brand is expanding rapidly and redefining the Pilates space. About the Role Location: Vintage Park – Northwest Houston, TX Employment Type: Full‑Time | On‑Site Compensation: Competitive base salary + performance‑based bonus structure (details provided during interview) Reports To: Regional/Area Director of Operations The General Manager is a dynamic, multi‑faced leader responsible for all aspects of studio performance, team development, client experience, and revenue growth. This individual is passionate about Pilates, thrives in a fast‑paced environment, and leads by example — both on and off the reformer. The General Manager is expected to complete the brand's proprietary instructor training program and teach an average of 8 classes per week , while maintaining an in‑studio presence during a minimum of 25 class times per week to oversee operations, coach staff, and engage with members. Duties & Responsibilities Operations & Performance Manage day‑to‑day studio operations in alignment with company‑wide strategies, policies, and procedures Run reports and analyze key performance indicators (KPIs) including sales, class utilization, member retention, first visits, memberships, expenses, and payroll Drive studio performance to meet and exceed monthly, quarterly, and annual revenue targets Monitor and manage the studio P&L, including labor costs, supply expenses, and retail margins Create, monitor, and maintain class schedules and staff schedules to optimize utilization and coverage Maintain inventory for supplies, retail merchandise, and beverages Ensure the studio meets brand standards for cleanliness, maintenance, and presentation at all times Develop and execute local marketing initiatives and grassroots outreach to drive client acquisition Foster relationships within the local health, fitness, and wellness communities, including influencers, corporate partners, and complementary businesses Lead the sales process including membership consultations, follow‑ups, and conversion strategies Exceed studio‑specific goals for new memberships, package sales, and retail revenue Client Experience Ensure delivery of an exceptional client experience consistent with brand service standards Ensure all client inquiries, issues, and concerns receive a positive, professional, and timely response Build and maintain strong relationships with members to drive retention and community loyalty Recruit, hire, onboard, and train instructors and studio leads Coach, develop, and mentor team members to support career growth and performance improvement Conduct regular 1:1s, performance reviews, and provide ongoing feedback Plan and facilitate team meetings, training sessions, and social/community events Role model the qualities and attributes of an exceptional instructor Cultivate a positive, inclusive, and high‑performance team culture Instruction Complete and maintain the brand's instructor certification Teach an average of 8 classes per week at the brand's standard of excellence Stay current on programming updates, class formats, and cueing techniques Qualifications & Requirements 3+ years of management experience in boutique fitness, health/wellness, or a related service industry 1+ year of experience in Pilates instruction (reformer experience strongly preferred) or willingness to complete brand training prior to studio opening Proven track record in sales, membership growth, and hitting revenue targets Strong leadership and people management skills with experience building and developing teams Excellent communication, interpersonal, and conflict resolution skills Proficiency with studio management software (e.g., Mindbody, Mariana Tek, ClubReady) and basic reporting tools Ability to work a flexible schedule including early mornings, evenings, and weekends as needed CPR/AED certification (or willingness to obtain prior to start) Must be able to demonstrate and perform reformer Pilates exercises safely Preferred Qualifications Experience managing a boutique fitness studio (Pilates, barre, cycling, or yoga) Background in local/grassroots marketing and community engagement Nationally recognized Pilates certification (e.g., Balanced Body, STOTT, BASI) Bachelor's degree in Business, Kinesiology, Exercise Science, or related field Competitive base salary + monthly/quarterly performance bonuses Complimentary studio membership Retail and service discounts Paid time off and holidays Opportunities for career advancement within a growing brand Ongoing education and professional development support Physical Requirements Ability to stand, walk, and move throughout the studio for extended periods Ability to demonstrate and perform Pilates reformer exercises Must be able to lift up to 30 lbs (equipment adjustments, retail inventory, supplies) #J-18808-Ljbffr Staffing Fitness