Quality Control Inspector - TopView Sightseeing 1

Job Description TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Job Title Quality Control Inspector Company TopView Sightseeing Location New York, NY Pay $18–$20/hour Responsibilities Conduct undercover inspections of service quality across all TopView locations and brands Monitor employee conduct and adherence to safety protocols and company standards Perform passenger counts and compile data for internal industry analysis Inspect competitor operations and provide detailed reports Document and report inspection results, policy violations, and improvement suggestions Collaborate with operations leadership to enhance service quality Requirements High school diploma or GED Experience in supervision, inspection, or monitoring preferred NYC tourism experience is a plus Strong attention to detail and ability to collect and report accurate data Must have a smartphone and familiarity with Google Apps Professional, trustworthy, and presentable Excellent communication skills and a proactive attitude Must be comfortable working 100% in the field, including weekends and holidays Benefits Health insurance 401(k) Paid time off Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today! #J-18808-Ljbffr