Marketing & Operations Coordinator

Lingua Franca is an NYC-based luxury clothing and accessory brand known for their hand-embroidered cashmere goods and ethically sourced ready-to-wear collection. Their pieces are designed to spark conversation and showcase an irreverent point of view. Founded in 2016, Lingua Franca's unique embroidery aesthetic has gained a loyal following. Role Description Lingua Franca is hiring a Marketing & Operations Coordinator to keep the marketing engine running smoothly behind the scenes, from partnership collaboration logistics and sample production to calendar management and executive support. This role sits at the intersection of marketing, operations, and organization, and is ideal for someone who thrives on structure, anticipates needs before they're asked, and can juggle many moving parts without dropping a ball. You’ll work closely with the COO and founder to keep partnership relationships, product launches, and day‑to‑day operations on track, ensuring nothing falls through the cracks as the brand grows its global footprint. Partnership, VIP, and Influencer Coordination Organize and help prepare for meetings with brand partners, coordinating scheduling, agendas, and follow‑ups Orchestrate sample production and fulfillment for partnerships, influencers, VIPs, and general marketing needs, tracking requests from ask through shipment Serve as the point of contact ensuring partners and influencers receive the right product, on time Maintain organized records of partnership relationships, commitments, and deliverables Marketing Calendar & Launch Management Own and maintain the master marketing calendar across campaigns, partnerships, and product drops Help the team stay organized and on‑schedule for partnership product launches, flagging dependencies and deadlines proactively Coordinate across marketing, production, and embroidery studio teams to ensure launch timelines are realistic and met Track launch details (assets, samples, copy, timing) in one central place so nothing is left to memory Executive & Operational Support Support the Founder and COO with scheduling, calendar management, and meeting preparation Help prepare materials, agendas, and follow‑up notes for internal and external meetings Assist with day‑to‑day operational tasks that keep the leadership team focused on priorities Project Management & Cross‑Functional Support Support project management across marketing and operational initiatives, keeping timelines, action items, and owners visible Create and maintain checklists, trackers, and templates so recurring processes scale Coordinate with Customer Service/Sales, Production, and the Embroidery Studio as needed to keep marketing initiatives aligned with operational reality Flag risks or delays early and help problem‑solve logistics What Success Looks Like Partnership, influencer, and VIP requests move smoothly from ask to delivery, with nothing missed The marketing calendar is a reliable single source of truth the whole team trusts Product launches happen on schedule because details were tracked and dependencies flagged early The Founder and COO can hand off scheduling and follow‑through with full confidence Cross‑functional projects stay organized without constant check‑ins Requirements & Qualifications Experience in marketing, operations, coordination, or executive support (agency, e‑commerce, or luxury/fashion experience a plus) Exceptionally organized, detail‑oriented, and comfortable managing multiple workstreams at once Strong written and verbal communication skills, comfortable liaising with external partners Proactive — flags problems and proposes solutions rather than waiting for direction Comfortable with calendar/scheduling tools; Shopify and Klaviyo experience a plus Discreet and trustworthy with sensitive or confidential information Based in NYC What We Offer 10 Days of PTO 401k Summer Fridays! Dog‑friendly office! Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #J-18808-Ljbffr Lingua Franca