Operations Manager

Job Description

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing support to site forecasting and budgets. Being the backup for responsible job sites when managers are out of office to ensure that all strategic goals and objectives are met.


Location : Henrico, VA

Essential Job Functions

• Regularly travel to supported sites, dedicating a minimum of one week per month for on-site support.
• Directly support and collaborate with distinct sites, each representing different clients/companies, under the supervisor's guidance.
• Provide support for training new team members and take on the role of a trainer and mentor for new managers within the team.
• Assist in forecasting and budgeting processes.
• Take responsibility as the payroll approver for designated sites, ensuring accuracy and compliance with payroll policies.
• Act as the primary backup for the hiring manager during travel or out-of-office periods.
• Provide backup coverage for sites when managers are absent, maintaining operational continuity.
• Act as a payroll backup for the hiring manager's team, contributing to payroll-related activities when needed.

Education/Experience

• High School diploma or GED with 3+ years of process management experience
• Highly effective personnel and process management skills and techniques
• Proven skills and knowledge on training, coaching, and performance evaluation
• Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
• Strong communication skills, both oral and written
• Ability to solve complex problems, including finance
• Strong interpersonal and customer service skills
• Exceptional attention to detail

Salary Range : $55,066.97 - $68,833.71 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at View email address on click.appcast.io, or View phone number on click.appcast.io. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

About Us

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities.

Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.