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Remote Technical Support Specialist (Internet & Router)

Surf Air Wireless

New York, NY
  • Remote job

Surf Air Wireless is seeking a Technical Support Representative to assist customers via phone and live chat, identifying symptoms and root causes of internet issues, and configuring Surf’s managed routers. Schedule technician visits when needed and report to the Technical Support Manager. You will work in a non-exempt, full-time role with day shifts. Strong troubleshooting skills, customer service mindset, and networking knowledge are required; weekend work may be needed. #J-18808-Ljbffr Surf Air Wireless

Vacancy posted 4 days ago
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