DSHS HCLA Access Manager

Description

Leadership depends on having full access to the conversation.

As an Access Manager with the Home and Community Living Administration (HCLA) Office of the Deaf and Hard of Hearing (ODHH) youll provide American Sign Language interpreting for the ODHH Director and agency leadership. Your work helps ensure the Director has access to the information discussions and decisions needed to lead effectively.

Your influence extends beyond interpreting.

Approximately 75% of your time will involve interpreting. The remaining 25% includes coordinating interpreter requests scheduling services reviewing invoices and supporting accessibility efforts. Youll also advise on language access help manage interpreter contracts and work with other divisions to improve access for Deaf DeafBlind hard-of-hearing and other employees who need interpreting services.

We encourage you to apply if youre an experienced ASL interpreter who can balance accurate interpreting with administrative responsibilities. You understand Deaf culture audism and power dynamics handle confidential information with care and build trust across different communities and leadership levels. Youre also organized enough to manage competing requests without losing sight of the people depending on your work.

Your first 90 days are about learning the Directors communication needs building relationships and understanding existing interpreting services. Youll become familiar with leadership meetings schedules contracts and service requests while identifying opportunities to improve coordination.

Success means the Director has consistent access to information interpreting services are dependable and accessibility needs are addressed before they become barriers.

The work arrangement matters too.

This hybrid position requires onsite interpreting in Lacey on Thursdays for executive leadership meetings with additional travel at the Directors request. The schedule includes longer workdays Monday through Thursday and a shorter Friday. Youll need to balance interpreting commitments administrative work and occasional travel.

Still reading Heres what youll do.

Some of What Youll Do

• Provide ASL interpreting for the ODHH Director leadership meetings and agency activities.
• Coordinate interpreter requests schedules invoices and service logistics.
• Advise leadership and staff on ASL interpreting and accessibility needs.
• Support interpreter contracts and monitor service delivery.
• Apply ADA requirements and state and federal accessibility standards.
• Work across Department of Social and Health Services divisions to improve language access.
• Support accessibility procedures training and planning.
• Identify access barriers and recommend solutions.
• Provide technical guidance on interpreting services and related requirements.

Who Should Apply
Meet one of the following:

• Graduation from an Interpreter Training Program and at least five years of professional interpreting experience.

Or

• A bachelors degree in a human services field and at least five years of sign language interpreting experience with multiple Deaf employees.

Note: Additional qualifying professional experience may substitute year-for-year for the required education.

You should also be able to:

• Interpret complex information accurately and maintain confidentiality.
• Balance interpreting and administrative responsibilities.
• Work effectively with Deaf DeafBlind hard-of-hearing and hearing colleagues.
• Understand interpreting practices and accessibility requirements.
• Coordinate schedules contracts invoices and service requests.
• Communicate clearly with leadership and agency partners.

Preferred Skills Education and Experience

• National Interpreter Certification or state-level interpreting credentials.
• Experience interpreting for professional leaders and diverse Deaf communities.
• Understanding of audism power dynamics and anti-racism.
• Lived experience or active involvement with Deaf or DeafBlind communities.
• Experience with accessibility policy contracts and service coordination.

How to Apply
Submit:

• Your resume.
• Your cover letter.
• Three professional references.

Questions
Email recruiter Kris George at and reference job number 08587.

The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring a fairness access and social justice commitment to your work with DSHS. We strive to support all Washingtonians including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.

Supplemental Information

Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-. Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire you must disclose whether you have a relative household member close friend or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here . Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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Required Experience:

Manager