Service/Repair

Job Description

Job Description

Job Title: Service and Repair Technician Job Description

This role focuses on servicing and repairing a wide range of beverage and restaurant equipment, including frozen drink machines, fountain beverage systems, ice makers, juice dispensers, and related equipment across a large regional territory. You will work independently in the field, traveling from your home to customer sites, performing maintenance, troubleshooting, and repairs while representing the company professionally. The position provides a company vehicle, uniforms, tools, a cell phone, and a gas card, and requires strong mechanical aptitude, field service experience, and clear communication skills.

Responsibilities

• Receive dispatched service calls as assigned and respond promptly based on the estimated time of arrival.
• Perform preventative maintenance on beverage and restaurant equipment, including inspection, cleaning, and adjustment to ensure reliable operation.
• Troubleshoot and diagnose mechanical, electrical, and refrigeration-related issues on equipment such as frozen drink machines, non-carbonated dispensers, fountain beverage systems, ice makers, juice dispensers, and similar units.
• Complete necessary repairs, part replacements, and adjustments to restore equipment to proper working condition.
• Check the quality of all products dispensed by equipment, including verifying syrup levels, changing out flavors, and cleaning around machines to maintain cleanliness and performance.
• Maintain accurate inventory of parts, tools, and supplies, and ensure proper care and maintenance of the assigned service vehicle.
• Document all work performed, including diagnostics, parts used, and repairs completed, and close out all service activities upon completion according to company procedures.
• Ensure that point-of-sale (POS) materials at customer locations remain current, clean, and properly displayed.
• Communicate clearly and professionally with customers and co-workers, explaining issues, repairs, and any follow-up needs in an understandable way.
• In some locations, move and relocate machines as needed, including installation and removal of equipment at customer sites.
• Travel extensively within the assigned territory, including the entire state and designated regional corridors, with significant windshield time but no regular overnights.
• Service equipment in a variety of environments such as movie theaters, gas stations, coffee shops, restaurants, hospitals, hotels, schools, retail stores, grocery stores, and other locations with beverage dispensers.
• Report back to the service shop as needed, typically at the end of the day, to manage paperwork, parts restocking, and coordination with the service team.
• Follow all safety guidelines, including proper lifting techniques and use of required personal protective equipment such as steel-toed shoes.
• Perform additional duties as assigned to support service operations and customer satisfaction.

Essential Skills

• Mechanical experience with equipment, including the ability to disassemble, repair, and reassemble mechanical components.
• Hands-on experience troubleshooting equipment issues, including diagnosing electrical, mechanical, and basic refrigeration problems.
• Field service experience working at customer sites, traveling between locations, and working independently with minimal supervision.
• Basic electrical and mechanical skills relevant to repair, installation, and maintenance of beverage and restaurant equipment.
• Experience with repair and installation tasks, including use of hand tools and basic plumbing for equipment such as ice makers, dishwashers, or garbage disposals.
• General mechanical ability and comfort working with moving parts, motors, pumps, and similar components.
• Ability to lift 55 pounds or more on a regular basis, with occasional lifting in excess of 70 pounds.
• Valid driver’s license with a clean driving record, including no DUIs and no more than two moving violations in the last three years, to operate a company van.
• Ability to pass a background check.
• Ability to pass a drug screen.
• Strong verbal communication skills to interact clearly with customers and co-workers.
• Ability to work 50–60 hours per week, typically Monday through Friday with 10–12 hour days.
• Comfort with extensive driving and working independently in the field.
• Ownership of steel-toed shoes, in alignment with safety requirements.

Additional Skills & Qualifications

• HVAC or refrigeration experience is a plus and highly valued for this role.
• Certification by the Environmental Protection Agency (EPA) to handle refrigerant is a plus; candidates without EPA certification will still be considered.
• Entry-level candidates with an HVAC degree are welcome and will be considered trainable.
• Basic plumbing experience, such as installing ice makers, dishwashers, or garbage disposals, is beneficial.
• Experience as an HVAC service or maintenance technician is ideal.
• Prior experience servicing beverage dispensers, ice machines, or similar foodservice equipment is advantageous.
• Comfort using hand tools and service tools safely and effectively.
• Willingness to participate in initial training at a central service location for several weeks if residing outside the primary training city.
• Flexibility to adapt to varying start times based on drive time to the first service appointment.

Why Work Here?

You will work on fun, dynamic equipment in a role that offers autonomy, trust, and minimal micromanagement. The organization values field technicians as professionals and gives them the tools, vehicle, and support needed to succeed while allowing them to manage their day independently. There is a track record of internal growth and advancement for high performers, creating opportunities to build a long-term career. The culture emphasizes respect, independence, and recognition for those who take ownership of their work and deliver excellent service.

Work Environment

This is a field-based role with significant travel throughout the assigned territory, including the entire state and major highway corridors, with extensive windshield time but very rare overnights. You will typically be dispatched from your home each morning, clocking in from the vehicle when you start driving to your first service call, and you will often return to the service shop at the end of the day for paperwork and parts. The workweek generally ranges from 50 to 60 hours, Monday through Friday, with 10–12 hour days and start times typically between 6:00 a.m. and 7:00 a.m., depending on drive time. You will service a wide variety of locations such as movie theaters, gas stations, coffee shops, grocery stores, retail stores, restaurants, bars, hospitals, hotels, schools, and other venues that use beverage dispensers. Equipment includes frozen drink machines, slush machines, fountain dispensers, ice makers, juice dispensers, water filtration systems, nitro brew systems, coffee makers, and similar units. The company provides a service vehicle, uniforms, tools, a cell phone, and a gas card; you are required to supply steel-toed shoes as part of the safety dress code. Initial training may take place at a central service center, typically Monday through Friday for several weeks, especially for those living outside the primary training city. The environment is hands-on, fast-paced, and customer-facing, with a strong emphasis on safety, professionalism, and independent work.

Job Type & Location

This is a Contract to Hire position based out of Bismarck, ND.

Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Bismarck,ND.

Application Deadline

This position is anticipated to close on Aug 3, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.