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Remote Call Center Team Lead - Coaching & Performance

Netflix

Seattle, WA
  • Remote job

Compass Self-Storage is seeking a Call Center Team Lead to manage a remote team of 12–15 agents across the United States. The role is full‑time with base responsibilities in maintaining performance, coaching, onboarding, and process improvement. Based in Cleveland, OH, the team works from home nationwide. Ideal candidates have 3–5 years in call‑center leadership, strong communication, and Excel proficiency; remote management experience is preferred. #J-18808-Ljbffr Netflix

Vacancy posted 3 days ago
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