TOPS - Leasing Specialist

Job Description

Job Description

Company Overview

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.  

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.   

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.  

TOPS Leasing Specialist

The TOPS Leasing Specialist is a floating, assignment-based leasing role within Asset Living's internal talent agency (TOPS). This role provides short-term (1–30 day) on-site leasing support to properties experiencing vacancies, staffing gaps, transitions, or performance needs.

The TOPS Leasing Specialist performs all leasing, marketing, customer service, and administrative duties expected of an Asset Living Leasing Consultant, while quickly integrating into each assigned community's operations. This role ensures a seamless resident experience and consistent leasing execution across all Asset Living-managed sites.

Assignments vary by duration, property type, and division, and may require frequent travel and rapid onboarding to new teams.

Essential Duties & Responsibilities

Leasing & Sales Execution

• Effectively greet, qualify, show, and lease to prospective residents in accordance with Asset Living leasing standards
• Execute all functions necessary to close the sale: lead follow-up, appointment setting, tours, and application processing.
• Complete all leasing paperwork and digital documentation prior to move-in.
• Maintain accurate prospect/log traffic and update property software timely and accurately.
• Support lease audits, unit walks, and the turn process during assignments.
• Utilize established sales and marketing strategies to increase traffic and achieve/exceed leasing goals.

Customer & Resident Relations

• Respond to resident concerns, service needs, and general inquiries to ensure a positive resident experience.
• Support resident retention efforts including resident events, communications, and community engagement activities.
• Project a consistently positive, professional image of each community while on assignment.

Marketing & Outreach Support

• Assist with implementing the property's marketing/outreach plan and campaigns.
• Conduct or support market surveys; maintain knowledge of competitors and local market conditions.
• Ensure model units, office, and tour paths are clean, stocked, and show-ready each day.

Administrative Support

• Accurately complete administrative tasks, reporting, and system entries aligned with property processes.
• Maintain familiarity with site-specific policies and procedures to ensure compliance.

Assignment Readiness & Adaptability

• Integrate quickly onto new teams, adapting to each community's unique operations, software, and expectations.
• Represent Asset Living's shared service standards and serve as a knowledge resource to on-site teams.
• Support communities during staffing shortages, seasonal turnover, transitions, or rapid-response needs.

Travel

• This position entails travel, estimated at 100% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities. Reliable transportation is required.

Education & Experience

• High school diploma or equivalent required.
• Ability to understand and perform all on-site software functions; strong computer skills required.
• Basic knowledge of Fair Housing and OSHA requirements (consistent with Leasing Consultant role)
• Previous leasing or property management experience preferred.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.