Executive Assistant

Job Description

Job Description

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. 

Netcraft is looking for a highly organized, proactive Executive Assistant to support members of our global leadership team and help keep key executive and company-wide activities running smoothly.

This role is a little different from a traditional Executive Assistant position. While calendar, travel, and day-to-day executive support will be part of the role, a significant focus will be on coordinating and preparing for important leadership activities including executive meetings, customer and industry meetings, and key company events.

You'll be supporting six US leadership team members - including the CEO, CFO and CRO - plus one based in Australia, and partnering closely with our UK Executive Assistant who supports the UK-based leadership team members.

This is a highly visible role requiring excellent judgment, attention to detail, discretion, and the ability to anticipate what needs to happen before being asked.

• Coordinate leadership team meetings, ensuring agendas, materials, logistics, and follow-up actions are organized and communicated.
• Manage complex calendars and scheduling, balancing priorities across multiple time zones and business needs
• Anticipate scheduling conflicts, logistical issues, and upcoming needs and resolve them proactively.
• Coordinate domestic and international executive travel, including flights, hotels, ground transportation, itineraries, and schedule changes.
• Assist with financial processes relating to the leadership team, including expenses and receipts.
• Prepare executives for key meetings by ensuring they have the right materials, context, and logistics in advance.
• Create, organize, and polish executive-level presentations, documents, agendas, and other materials.
• Attend leadership meetings and take notes when needed
• Track key deadlines, actions, and deliverables coming out of leadership meetings and proactively follow up with owners.
• Partner closely with the UK Executive Admin to provide consistent support across Netcraft's global leadership team, including covering during each other's time off
• Support the preparation and organization of Town Hall meetings, including coordinating content, building and consolidating presentation decks, managing timelines, and working with presenters.
• Handle sensitive and confidential information with a high degree of discretion.
• Take on special projects and provide ad hoc support as and where needed.

• Previous experience supporting senior executives, ideally within a fast-paced, growing, or global organization. Previous experience in a tech/SaaS environment could be helpful but isn't essential.
• Exceptional organizational skills, and the ability to manage multiple and/or conflicting priorities smoothly.
• Strong judgment and the confidence to independently prioritize, make decisions, and keep things moving.
• Highly proactive — you naturally think several steps ahead and identify what needs to happen before being asked.
• Excellent written and verbal communication skills
• The ability to work effectively and build strong relationships with internal and external leaders, stakeholders, and key contacts
• Excellent numerical ability and ability to work confidently with spreadsheets, expenses, card purchases, and other finances.
• Strong experience preparing executive presentations and materials, particularly PowerPoint/Google Slides.
• Experience coordinating complex domestic and international travel.
• Comfortable managing schedules and priorities across multiple global time zones.
• Ability to work with sensitive information while maintaining complete confidentiality and discretion.
• Flexible and adaptable, with a willingness to jump in wherever needed, and a calm, positive and solution-focused mindset.
• Comfortable operating in an environment where priorities can change quickly.

You'll make the leadership team more effective by ensuring they are prepared, organized, and able to focus their time on the highest-impact work. Leadership meetings, travel, and other major executive activities will be well planned and run smoothly, with details anticipated rather than reacted to.

You'll also build strong relationships across the business and become someone leaders can rely on, bringing structure to complexity and keeping important work moving.

• 33 days vacation - includes national holidays which can be worked if you prefer
• Generous enhanced family leave and pay
• Enhanced company sick pay from day one of employment, with additional support after your first six months' service
• Equity Tracking Units allowing you to share in Netcraft's long term success (eligibility criteria apply)
• Hybrid and flexible working options
• 401(k) Safe Harbor Plan with employer match
• Comprehensive private health cover, including medical, dental, vision and life insurance
• Meals, snacks, and drinks provided in the office
• Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career
• Two Volunteering Days per year, to allow you to contribute to your wider community or charity
• Spot reward bonus scheme to reward truly outstanding contributions
• Employee Referral Bonus scheme

Diversity, Equity & Inclusion 

This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. 

We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. 

Please note: Netcraft does not accept unsolicited approaches from external recruiters.