Service Assistant

Service Assistant

The Service Assistant at Classic CDJR of Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility. We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full-time, hourly position in the auto industry based in Lancaster, South Carolina. As an individual contributor, the Service Assistant will be responsible for assisting the service advisor and service manager in daily operations to ensure top-notch customer satisfaction.

Compensation & Benefits: This position offers competitive compensation, with an hourly rate of $15 to $17 paid semimonthly. In addition, employees will have access to benefits such as health insurance, retirement plans, and opportunities for growth and advancement within the company.

Responsibilities:

• Greet customers with a warm smile, and direct our customers to the appropriate advisor.
• Actively listen to our customers looking for opportunities to provide a bespoke experience.
• Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations
• Moving vehicles to and from service areas and ensuring they are parked in designated areas
• Retrieve and deliver vehicles to customers upon completion of service
• Assist service advisors or technicians with retrieving parts or tools as needed
• Monitor and replenish supplies in the service department.
• Follow all safety regulations and maintain a safe and clean working environment
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Previous experience in a service or automotive setting is preferred but not required
• Excellent customer service skills and the ability to communicate effectively with clients and colleagues
• Strong attention to detail and organizational skills
• Valid driver's license and a good driving record
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Must be able to lift and move up to 50lbs
• Willingness to work flexible hours.

EEOC Statement: Classic CDJR Lancaster is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to providing a positive and welcoming environment for all employees.