Automotive Service Advisor

Automotive Service Advisor With Classic CDJR - LancasterAre you an energetic, customer-focused professional with a talent for sales and a passion for the automotive industry? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to build trust and drive results? If so, we invite you to be part of our brand-new, rapidly expanding location as an Automotive Service Advisor with Classic CDJR - Lancaster!What We OfferComprehensive Benefits: Health, Dental, and Medical coverageFinancial Security: 401(k) retirement planWork-Life Balance: Paid time off and flexible schedulingCareer Growth: Opportunities to grow within a family-owned organization that promotes from within.Key ResponsibilitiesMaintain manufacturer training and knowledge.Warmly greet customers upon arrival and obtain their vehicle informationAccurately document vehicle symptoms as described by customersProvide maintenance recommendations based on age, mileage, and service historyPrepare detailed cost estimates for labor and partsCommunicate repair progress to customers and maintain regular updatesVerify final invoices align with services performedExplain all completed work and associated charges to customersWork directly with extended warranties and insurance companies to process claims as neededWhat We’re Looking ForProven Success: A track record of delivering exceptional customer satisfactionExperience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is preferred, but not required.Energy and Drive: A high level of enthusiasm and a commitment to excellenceIntegrity: A professional demeanor and strong ethical standardsGrowth-Oriented: A desire for a long-term career with opportunities for advancementWhy Join Mills Auto Group?As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.If you’re ready to join a dealership that values its employees and customers alike, apply now to Classic CDJR- Lancaster!