Business Analyst

Role description

Job Description

Pega Lead Business Architect (LBA)

Location: New Jersey

Who are we looking for?

• The Pega Lead Business Architect (LBA) with good understanding of Smart Dispute framework , is responsible for driving legacy application discovery with business teams to translate the requirements with Pega's SDA framework. Promote OOB features and requirements with alignment of business process with minimum customizations where must.

Technical Skills:

• 12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach
• PCBA certification with good grip on Pega's Infinity platform and Low Code No Code development
• Hands on expertise to use Pega BluePrint to drive requirements, visual feedbacks and refinements.
• Working experience with Pega Infinity
• Expertise in
  • JIRA, Pega Scenario Testing, Test Strategy and Data management
  • Case Management with Smart Dispute Agentic Automation framework and OOB journeys
  • Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features
  • Ability to identify dependencies amongst EPICs, Features and User Stories
  • Crisp and clear way of defining and tracking user stories, Acceptance criteria
• Run Show & Tell sessions with Client as needed.
• Provide User Trainings before UAT starts
• Support users in creating business scenarios, define quality test data as required
• Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)

Process Skills:

• Agile, Center Out,
• Identify and separate system user stories, integration user stories and establish clear dependencies
• Ensure requirements are understood and functional defects are minimized on QA environment

Qualification:

• Bachelor or Engineering

What's in for you?

• You will be provided with New Pega platforms, Gen AI & Agentic implementations, Green field development with ample opportunity to learn and drive projects
• You will be responsible for driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders.
• You will be working with large marquee clients with growth potential for yourself and account for long time to come.
• Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.

About the practice/ Project:

• Mphasis has BPM practice along with many other technology practices. You will have exposure to overall Pega forums and other work groups for knowledge sharing opportunities.

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.