Product Owner II - Clinical

Product Owner II – Clinical The Product Owner II – Clinical is responsible for defining and prioritizing the features and requirements of a software product or system. They work closely with stakeholders, development teams, and other key players to ensure the product meets business objectives and delivers value to customers. Responsibilities Defines users, creates and maintains user stories, and develops and prioritizes functional requirements for new or revised features or enhancements. Develops deliverables, milestones, and development schedules from large or complex user stories; estimates release dates and modifies schedule as required. Establishes acceptance criteria for user stories, develops test cases, and approves stories. Assists product marketing in defining the target market, developing marketing materials, or understanding the product value proposition. Performs work with a strong degree of latitude, handles the most complex issues, and possesses expert knowledge of subject matter. Partners with the Chief Medical Office and Clinical leadership to translate clinical priorities and quality improvement objectives into technology and AI‑enabled features. Uses qualitative and quantitative data, including clinical and operational measures, to support prioritization decisions and manage trade‑offs across competing clinical needs, dependencies, and business objectives. Collaborates with clinicians, data, AI, and engineering teams to translate complex or ambiguous clinical challenges into delivered product capabilities that support care quality, efficiency, and care coordination. Maintains proactive communication with CMO and clinical stakeholders to ensure shared understanding of priorities, progress, and outcomes, and alignment with enterprise objectives for quality, access, and member experience. Actively supports the achievement of SCAN’s Vision and Goals. Other duties as assigned. Qualifications 3–5 years of experience as a Product Owner or Product Manager delivering digital products in agile development environments. Proven experience delivering digital and AI‑enabled solutions, translating business or clinical priorities into shipped capabilities that drive measurable outcomes. Experience using qualitative and quantitative data to inform product decisions, prioritize work, and optimize product performance over time. Experience partnering with clinical leaders or care delivery teams to deliver technology solutions, preferably within healthcare or similarly regulated environments. Bachelor’s degree preferred in Business, Computer Science, Information Systems, Engineering, Healthcare Administration, Public Health, or a related discipline. Strong understanding of AI capabilities (Agent Assist, Virtual Agent, NLP, chatbots, predictive analytics, RPA) and customer service technologies (CRM, Knowledge Management, Telephony, Digital, etc.). Excellent communication, prioritization, problem‑solving, and decision‑making skills. Ability to turn strategic thinking into tangible, value‑add, consumer‑centric solutions. Ability to drive discovery sessions and workshops with business users. Demonstrated ability to work with all levels of staff, both internal and external, to achieve goals. Experience coordinating diverse groups of individuals to achieve overall program success. Strong program management skills, using analytics, user research and other approaches to make decisions and iterate on overall strategy. Ability to work effectively with clinical stakeholders, including physicians, nurses, and care teams, to understand workflows, pain points, and quality improvement opportunities. Understanding of clinical workflows, data, and quality measures, with the ability to incorporate these considerations into product requirements and delivery decisions. Ability to translate clinical concepts and priorities into clear product artifacts, including concepts, wireframes, user stories, and acceptance criteria. Experience supporting care quality, care coordination, or clinical operational improvement initiatives through digital and AI‑enabled solutions. Technical expertise: strong analytical skills, problem‑solving skills, and communication/interpersonal skills. Ability to intentionally use AI tools to enhance core product management activities, including product discovery and research, concept development and wireframing, requirements definition, backlog refinement, estimation, and release planning. Ability to apply qualitative insights and quantitative data, including clinical and operational measures, to prioritize work, evaluate outcomes, and continuously improve product effectiveness. Benefits Base Salary Range: $106,200 to $182,983 annually. Work Mode: Hybrid with occasional travel to office as needed. Annual employee bonus program. Robust Wellness Program. Generous paid‑time‑off (PTO). 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days. Excellent 401(k) Retirement Saving Plan with employer match. Robust employee recognition program. Tuition reimbursement. At SCAN we are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is a proud Equal Employment Opportunity and affirmative action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #J-18808-Ljbffr GRP SCAN Group