(USA) Freight Flow Associate

Position Summary Position Summary... Responsibilities Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change difficulties and feedback. Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork logs and other documentation. Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines and correcting and reporting unsafe situations to management. Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area of shrink security risks and safety. Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly, and performing occasional audits for accuracy. Inventory: Handles moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels and controls shrinkage in a timely manner, reports poor inventory practices and low in‑stock levels in assigned area, uses inventory tools and equipment in safe and correct ways. Forklift: Operates and maintains forklifts in safe and correct ways, reports poor or unsafe conditions or practices in assigned areas, informs management when forklifts are not in proper working order. Technology: Proactively identifies customers who need help, actively engages them and assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services and work areas and takes steps to fix the problem, properly maintains equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems. Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent. Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity: Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair, and transparent. Serve our Customers and Members: Delivers results while putting the customer first. Serve our Customers and Members: Makes decisions based on reliable information, balances short and long‑term priorities, and considers how one's work impacts the team's ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change. Benefits At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at Compensation The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications 90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks. Must be 18 years of age or older. Preferred Qualifications Customer Service Experience. Retail Experience. Supervising a team. Location Primary Location: 2435 US HIGHWAY 70 SE, HICKORY, NC 28602-8301, United States of America. Policy and EEO Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr