Mail Clerk

Summary This position is located in the Supply Chain Management within the Columbia VA Health Care System. The principal duties and responsibilities of the position has seven (7) main components: Internal /External Distribution; Facility Reproduction; Mail Analysis; Process Outgoing Mail; Controlled Mail; Facility Education; ADP/Mail Security and CMOP/Pharmacy processing. Responsibilities Major duties include, but are not limited to: Receives all facility mail from external sources; e.g., US Postal Service (USPS); United Parcel Service (UPS); Federal Express (FedEx); etc. Responsible for ordering, receiving, processing and shipment of burial flags to 237 US Post Offices within the State. Drives a motorized mail truck to delivery points which are in different buildings within the 97-acre complex. External ( off station) mail delivery is accomplished by means of driving a government issued vehicle with as many as IO delivery/pickup points at different locations within the city of Columbia. Solely responsible for checking out the government vehicle, ensuring all vehicle systems are operating satisfactorily and signing the vehicle back in upon completion of the mail run. Responsible for returning the vehicle with a full tank of gas. Incumbent has extensive knowledge of the operation of reproduction equipment (machines) and electric cutting machines as part of the daily operation processes. Provides print services for the reproduction of printed materials. Reviews printing specifications for less complex publications and forms. Answers queries and resolves problems which occur during production and delivery. Logs mail piece identification and date/time mail piece was received or identified through mail analysis. Signs receipt for mail piece when required by carrier delivering to the facility. Responsible and accountable for all Pharmacy packages that have been received or picked up for shipment by the mailroom, to include scanning packages daily into the Send Suite Packaging Tracking System for complete tracking. Delivers mail piece to addressee within time frame appropriate to the time sensitivity of the mail piece (i.e. does the piece require immediate messenger service or may it be delivered during the next regularly scheduled mail delivery). Enters date/time of delivery and obtains signature of addressee or designee. Incumbent ensures that the person signing for and receiving the mail piece is authorized to accept such deliveries on behalf of the addressee Responsible for syncing information for the mailroom Scanner and Pharmacy docking station to allow upload of downloaded information from Pharmacy's scan into the mailroom' s scanner. Responsible for ensuring every package being picked up matches a previous scan uploaded by Pharmacy (Average number of packages per pick-up is 110 and this is done twice per day). Ensures all packages are scanned and selects "routed" status on scanner, which triggers a signature requirement, and signs the scam1er with a stylus. Work Schedule: Monday-Friday, 7:30 am-4:00 pm. Work Schedule subject to change based on agency needs. Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD01908A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The position places several physical demands upon the incumbent. Deliver; routes require extensive walking and travel outside between eight (8) buildings regardless of the weather. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2026. You may qualify based on your experience and as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: a complete and thorough understanding of mail classes and special mail services. This knowledge must extend to the uses and applications of various classes of mail used independently or in conjunction with special services and their comparative economics. Physical Requirements/Working Conditions: Work requires standing and walking for extended periods and may require using stairs. In addition, bending, lifting and carrying of moderately heavy mail bags and packages (up to 70 pounds); pushing mail carts and mail tubs to deliver mail and packages throughout the hospital, and pushing mail tubs outside the building for the USPS carrier to load. The position requires the operation of a Cushman motorized vehicle, Cushman Electric Tug with a trailer on the facility grounds and a government owned vehicle to provide mail delivery and to pick up multiple points in downtown Columbia. Mail Clerks must possess the physical stamina to load and unload these vehicles by themselves on the external run. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at