(USA) Member Specialist

Position Summary Sam's Club #6378 located at 6363 Valley Springs Pkwy, Riverside, CA 92507-0905. The role involves providing member service, maintaining checkout and store areas, resolving member issues, promoting products, and ensuring compliance with safety and security standards. Responsibilities Provide member service and handle member purchases, including payments, returns, refunds, and exchanges. Maintain checkout area and other store zones, ensuring merchandise is properly handled, organized, and displayed. Assist members with purchasing decisions, locating merchandise, and transporting items. Conduct safety sweeps and report unsafe situations to facility management. Verify member membership cards, review receipts, and safeguard assets by monitoring for potential criminal activity. Maintain entrance and exit areas, keeping them safe and orderly. Assist with training of Member Frontline Services associates on processes, new technology, and program rollouts; provide continuous learning and process improvement opportunities. Follow company policies, procedures, and standards of ethics and integrity. Complete work assignments and priorities by collaborating with managers and coworkers, identifying deadlines, and communicating progress. Identify shrink, damages, and other merchandise issues and report accordingly. Execute emergency response procedures and maintain documentation logs. Qualifications Retail experience including operating front‑end equipment such as a cash register. Experience working with mobile retail applications. Compensation The hourly wage range for this position is $19.00 to $27.00. Additional premium compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour based on factors such as schedule, facility, season, or work performed. Benefits Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, and adoption and surrogacy expense reimbursement. Live Better U, a company‑paid education benefit program covering tuition, books, and fees for full‑time and part‑time associates. Access to Sam's Club Membership with exclusive pricing, savings events, and discounts. Location 6363 Valley Springs Pkwy, Riverside, CA 92507-0905, United States. #J-18808-Ljbffr Walmart