HR Coordinator- Workers Comp experience highly desired.

Job Description

Job Description

• Success in this role is defined by your ability to keep the everyday engine of HR running smoothly—turning around routine requests quickly, accurately, and with a service mindset that makes every employee and candidate feel taken care of.
• You are often the first friendly voice or face someone from HR interacts with—whether it’s a new hire asking about their onboarding paperwork, a manager needing an interview scheduled, or an employee submitting a life event in PlanSource. Getting these "moments" right, accurately and on time, directly shapes how people experience HOPCo.
• Beyond day-to-day execution, you help bring HR’s culture to life—coordinating the logistics behind employee engagement events like the fall festival and volunteer days, and helping craft the communications that keep people informed. You’re a builder behind the scenes, and you take pride in getting the details right. You report to and work closely with HR Generalists and HR leadership, who guide you and take on anything that requires deeper judgment—giving you a strong support system as you build your HR foundation.

CONSIDER THIS ROLE IF. . .
• You enjoy variety and want exposure to every corner of HR—Talent Acquisition, Total Rewards, HRIS, and Onboarding—rather than specializing in just one area right away.
• You’re highly organized and detail-oriented, and you get satisfaction from executing tasks accurately and on time, whether that’s entering HRIS data, tracking a background check, or scheduling a round of interviews.
• You want to build a foundation for a long-term HR career, and you value having Generalists and HR leadership nearby to learn from and escalate questions to.
• You like being the friendly first point of contact—for candidates, new hires, and employees with everyday questions—and take pride in making people feel welcomed and taken care of.
• If you’re looking for a role built around independent strategic decision-making or managing complex, high-stakes matters end-to-end, this may not be the right fit yet—but it could be a great stepping stone toward that kind of role.
• You’re comfortable in a fast-paced environment with a lot of moving pieces, and you know when something is above your scope and needs to be routed to a Generalist or HR leadership.
• You thrive in an environment where accuracy, responsiveness, and a service-first attitude matter—and where every day gives you a new chance to learn how HR really works.

ESSENTIAL FUNCTIONS
Talent Acquisition Support
• Coordinate the end-to-end recruitment process, including managing position requests, posting open positions, offer dispositions, employee job change requests, managing high-volume interview schedules, conference room booking, and arranging candidate travel/lodging accommodations to ensure a seamless experience.
• Serve as a professional point of contact for candidates, providing timely updates and feedback to ensure a welcoming and positive impression of the organization.
• Maintain accurate candidate and requisition records in the applicant tracking system (ATS).
Total Rewards & Benefits Support
• Provide administrative assistance for benefits "moments that matter," including processing life events in PlanSource, tracking FMLA/ADA timelines, and initiating background checks.
• Assist with routine benefits administration tasks, including enrollment tracking, employee questions, and vendor documentation.
• Help compile and organize compensation data, salary survey inputs, and job architecture documentation under the direction of the Total Rewards team—including maintaining accurate job descriptions in the system for benchmarking purposes.
HR Operations Support
• Manage the Worker Compensation (WC) process as well as be a liaison and resource for the markets as it relates to WC.
• Function as the primary point of execution for HRIS activity, managing data entry for new hires, pay changes, and employee transfers with a high degree of precision and attention to detail.
• Handle recurring execution tasks such as unemployment claims, employment verifications, and pulling records for department audits with high responsiveness.
• Run standard reports and audits to help ensure data accuracy and completeness, escalating discrepancies to HRIS team members.

Onboarding Operations Support
• Prepare new hire paperwork, offer packets, and onboarding materials; track completion of required forms and compliance documents.
• Coordinate new hire orientation logistics, including scheduling, room/technology setup, and communication with new employees and managers.
• Support pre-employment steps such as background checks, drug screens, and license/credential verification tracking.
• Serve as a friendly first point of contact for new hires during their first days, helping resolve basic questions or routing them appropriately.

Employee Engagement & Communications Support
• Manage the logistical planning for employee engagement activities, such as coordinating the fall festival, organizing volunteer opportunities, and ordering milestone awards.
• Draft and distribute clear company-wide communications regarding staff updates and wellness programs to keep the organization informed and healthy.

General HR Support
• Maintain secure digital employee files, ensuring offer letters, performance reviews, and other sensitive records are filed accurately and in compliance with company policy.
• Maintain focus and productivity in a fast-paced environment, managing multiple demands and tasks simultaneously with minimal supervision.
• Represent the HR team with a can-do attitude and a positive, engaged manner when responding to general HR questions, escalating more complex matters to an HR Generalist or HR leadership.
• Handle sensitive personnel information and confidential documents with extreme professionalism and discretion.
• Maximize efficiency by utilizing business tools such as Microsoft Office and Smartsheet to track departmental projects and recruitment activities.
• Perform other administrative duties as assigned to support the broader HR team.

EDUCATION & EXPERIENCE
• High school diploma or equivalent required.

EXPERIENCE
• 1–2 years of experience in an HR support, administrative, or customer service role required; healthcare industry experience a plus.
• Prior exposure to an HRIS/HCM system (e.g., UKG/UltiPro) or applicant tracking system preferred, but not required.

KNOWLEDGE, SKILLS, AND ABILITIES
• Extreme attention to detail and precision, particularly when executing HRIS data entry and compliance-related tasks.
• Strong sense of ownership and responsiveness when handling recurring execution tasks (e.g., verifications, claims, audits).
• Ability to maintain focus and productivity in a fast-paced environment, managing multiple demands simultaneously with minimal supervision.
• High level of discretion and professionalism when handling sensitive personnel information and confidential documents.
• Clear, professional written and verbal communication, including company-wide communications.
• Proficiency with Microsoft Office and Smartsheet; comfort learning HRIS and benefits administration platforms (e.g., UKG/UltiPro, PlanSource).
• A team-oriented, service-minded, "can-do" approach and eagerness to learn across multiple HR disciplines.
• Ability to exercise good judgment and know when to escalate an issue.

ENVIRONMENTAL WORKING CONDITIONS
• This role is based in-office at the Corporate HQ in Phoenix, AZ.
• Standard business hours, with occasional flexibility needed to support onboarding, orientation, or event schedules.

PHYSICAL/MENTAL DEMANDS
• Requires sitting and standing associated with a normal office environment.
• Requires manual dexterity for using a calculator and computer keyboard.