Owner Onboarding Representtaive- Bonnet Creek

Overview We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Responsibilities Review and complete legal and sales related documents with owners following established process/guidelines (50% time) Provide Owner Education to owners through topic curriculum in a private one-on-one setting or group education sessions on all aspects of the club products and offer guidance in maximizing their vacation ownership. These sessions can aid in post-sale customer service for sales retention and compliance (25% of time) Identify and communicate patterns, trends, training opportunities and compliance concerns to OO Manager (10% of time) Provide training for the sales team in product knowledge, sales document content, and sales compliance as needed (5% of time) Coordinate the logistics and reporting functions for all educational events and materials, collaborate with in-house marketing, sales and resort team to optimize educational session attendance (5% of time) Other site duties as assigned by OO Manager (5% time) Travel Requirements Less than 5% for Corporate and/or BU Meetings Minimum Requirements and Qualifications Education Bachelor Degree or equivalent combination of education and directly related experience Knowledge and Skills Ability to prioritize and organize tasks; ability to influence; excellent verbal and written communication and interpersonal skills; ability to manage concurrent assignments effectively; strong conflict management skills; expertise in contract standards (TNL product knowledge preferred); technical skills include TNL Product Knowledge, Workday courses, and sales training related to Owner Onboarding Job Experience 1+ years Wyndham sales experience preferred; 1 year previous customer service experience; experience equivalent to the education requirement may be accepted in lieu of the education requirement Complexity: Works within guidelines established by OO Director and OO Manager; high level of autonomy to complete job tasks to achieve retention and compliance goals with minimal supervision Impact: Retention achievement adds revenue; Owner Onboarding supports retention and compliance objectives Benefits / How You'll Be Rewarded Comprehensive health and welfare benefits for associates working 30+ hours per week Note: Temporary and/or seasonal associates are ineligible for Paid Time Off Medical, Dental, Vision; Flexible spending accounts; Life and accident coverage; Disability Paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer; 401k with employer match (subject to eligibility requirements, including tenure) Legal and identity theft protection; Voluntary income protection benefits; Wellness program; Employee Assistance Program About Travel + Leisure Co. We are an equal opportunity employer. We consider all applications for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email View email address on click.appcast.io, including the title and location of the position for which you are applying. Company Identity Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences. #J-18808-Ljbffr Travel Leisure Resort Development Inc