Low Voltage Technician

Company Overview ADT has been helping save lives since 1874. As the #1 smart home security provider in the U.S., we protect families, businesses, and commercial customers daily. Below you can find more about life at ADT: here. What you should know about our team Our Field Operations team brings smart security solutions to life, from installation to customer education across the country. What you will do You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low-voltage systems (under 50V). You'll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. Install low-voltage wiring and mount devices according to site layouts and routing plans Perform site assessments, system testing, and verify connections including monitoring center communication Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality Educate customers on system features, usage, and basic troubleshooting Maintain a safe, clean workspace and follow all safety protocols What you need to be successful We’re looking for tech‑savvy, detail‑oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction. High school diploma or equivalent Valid driver's license with a clean driving record (additional licensing may be required by location) Ability to work evenings, weekends, and holidays as needed Proficiency with computer hardware, software, and network diagnostics Ability to safely operate a company fleet vehicle Strong troubleshooting skills and customer‑first communication style Self‑directed with solid time management in a fast‑paced environment What will set you apart Prior field technical training is preferred. How ADT invests in you Compensation: The pay range for this role is $24.20–$44.94 per hour, based on experience and qualifications. Benefits Medical, dental, and vision insurance 401(k) with company match Tuition reimbursement Mileage reimbursement Short- and long-term disability, life insurance, and well-being programs Paid time off Culture of professional development and career growth opportunities. Flexible work schedule to accommodate you and your customers’ needs Why you’ll love working here boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences. lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy. elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective. unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration. Equal Employment Opportunity ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Los Angeles applicants: Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia applicants: Background checks will be conducted during the employment process. Any information will be reviewed in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance. #J-18808-Ljbffr