Retail Assistant Store Manager

Job Description

Job Description

The Retail Assistant Store Manager plays a pivotal role in supporting the Store Manager and management team by overseeing daily operations, managing a medium-sized team of 6-15 staff, and ensuring a seamless customer experience. This position focuses on maintaining inventory accuracy, achieving sales targets, facilitating staff training, and upholding high standards of customer service in a dynamic retail environment.

Responsibilities

• Supervise and support a team of 6-15 retail staff
• Conduct weekly inventory audits to maintain stock accuracy
• Monitor and report on monthly sales targets performance
• Assist customers to enhance satisfaction and resolve conflicts
• Manage cash handling and Point of Sale (POS) operations
• Create staff schedules and coordinate periodic training sessions
• Oversee merchandising and ensure proper product displays
• Generate and submit operational reports to Store and Regional Managers

Required Qualifications

• Minimum of 2 years experience in retail management
• High School Diploma or equivalent credential

Preferred Qualifications

• Strong customer service skills
• Experience with inventory management
• Competency in sales reporting
• Proven team leadership ability
• Proficient in cash handling and POS systems
• Effective communication and problem-solving skills
• Excellent time management