Loan Coordinator

Loan CoordinatorThe Office of Student Financial Services at the University of Virginia seeks a Loan Coordinator to join our Loan team responsible for all Direct and Private loan processing. The Loan Coordinator provides comprehensive and quality financial aid administration and counseling for undergraduate and graduate students, parents, university departments, and external organizations. This position also contributes to compliance with federal and state regulations, creation and enforcement of office policies, and procedures to ensure timely and accurate delivery of student financial aid. Responsibilities include:Award, certify, process, troubleshoot, and reconcile Direct and Private loans for Student Financial Services. Train new employees on how to navigate the SIS and ELMOne user interfaces. Monitor activity for bottlenecks and make recommendations to remove obstacles.Respond to internal and external inquiries regarding loans. Provide loan counseling to students and parents.Regularly review Federal policies and regulations regarding Direct Loans utilizing FSA and NSLDS resources. Keep Financial Aid Director informed of upcoming changes.Document loan processes to conform with auditing requirements.Assist the awarding team during peak periods to provide award packages and participate in quality control efforts to determine if the awards are correct following standard packaging rules.Participate in the testing of awarding tools, revised packaging formulas, modified workflow queues, and accuracy of new reports.Process financial aid change request applications, one-time computer expense forms, and health insurance requests.In addition to the above job responsibilities, other duties may be assigned. Minimum Qualifications Education: Bachelor's degree Experience: At least two years of financial aid experience. Relevant experience may be considered in lieu of a degree. About the Position The salary range is between $55,000 - $62,000 and is commensurate with qualifications and experience. This position will not consider candidates who require immigration sponsorship now or in the future. This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. This position is located on the UVA Grounds in Charlottesville, VA. This is an exempt-level, benefited position; learn more about UVA Benefits. This is a hybrid position with some in office presence required. Application Timeline This position will remain open until filled. Review of applications will begin after July 20, 2026. How to Apply Please apply online, by searching for requisition number R0085045. Complete an application with the following documents:ResumeCover Letter - must be included to be considered. Cover letter should include your interest in the position and how your relevant experience pertains to this position.Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration. Internal applicants may search and apply for jobs on the UVA Internal Careers website. Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required. The selected applicant will pass a criminal background check. About UVA and the Community To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA. Contact For questions about the application process, please contact Michele Jarman, Academic Recruiter. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.