Utilization Review Coordinator

Phoenix Medical Psychiatric Hospital

Phoenix Medical Psychiatric Hospital is looking for a Utilization Review Coordinator to coordinate patients' services across the continuum of care by promoting effective utilization, monitoring health resources and elaborating with multidisciplinary teams.

Benefits of joining NPH include competitive pay rates, medical, dental, and vision insurance, NPH 401(k) plan with up to 4% company match, employee assistance program (EAP) programs, generous PTO and time off policy, special tuition offers through Capella University, work/life balance with great professional growth opportunities, and employee discounts through LifeMart.

Responsibilities

• Filing documents as needed.
• Initial precertification with payors.
• Concurrent clinical review with payors.
• Document in the electronic system daily in real time.
• Admission audit.
• Ensures that CON's/RON's and CMS certifications are completed by provider.
• Consistently demonstrates professionalism with all internal and external customers.
• Maintains knowledge of current trends and developments in the field.
• Assures protection and privacy of health information.
• Cooperates and maintains good rapport with nursing staff, medical staff, and other departments.
• Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital policies that apply.
• Complies with hospital expectations regarding ethical behavior and standards of conduct.
• Complies with federal and hospital requirements in the areas of protected health information and patient information.
• Reconsiderations, assists with appeals as needed, arrange peer to peer level reviews, and report the outcomes to the VP of Care Management and Team.
• Provides education to nursing staff, leadership team, and providers regarding documentation.
• Actively works with the business office regarding resolution of appeals/denials and retrospective reviews.

Qualifications

Education: Bachelor's in Behavioral Health, Social Work, Counseling, Nursing or Psychology required. Master's degree preferred.

Experience: Minimum of 2 years of utilization review experience in a hospital setting required. Minimum of 2 years of case management experience, including discharge planning in a hospital setting required.

Licensure: Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred. Basic Life Support (BLS) and Handle with Care (HWC) obtained during orientation, if applicable.

Skills: Must have strong knowledge of medications and demonstrate exceptional time management, data entry, and communication skills. Must be detail oriented.