Lot Operations Specialist II (Manheim)

Lot Operations Specialist II

Company: Cox Automotive - USA

Job Family Group: Vehicle Operations

Management Level: Individual Contributor

Flexible Work Option: No remote option; must work at a specified Cox location

Travel %: No

Work Shift: Day

Compensation: Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description:

• Ensure all required equipment is ready and in proper working condition.
• Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes. Ensure vehicles within assigned lane are parked and ready for sale in a timely manner.
• Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes.
• Coordinate and monitor re-runs or vehicles ran out of sequence.
• Handle customer and dealer inquiries and concerns.
• Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane.
• Oversee lane coordination to maintain the continuous flow of traffic to the block. Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow.
• Monitor traffic identifying potential traffic blockage and stalled vehicles.
• Direct drivers on vehicle assignments.
• Oversee parking sold vehicles and re-parking non-sold vehicles.
• Report theft, lot damage, or any safety concerns to management.
• Pull and maintain the keys for any unsafe vehicles and report to management immediately.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management

Qualifications:

Minimum:

• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
• OR 5 years' experience in a related field
• Safe driver's needed; valid driver's license required

Preferred:

• 1 year of customer service experience preferred.
• Ability to drive vehicles with standard and automatic transmission.
• Ability to work in a fast paced environment.
• Effective verbal communication and customer service skills.
• Good organizational and interpersonal skills.
• Exhibit strong leadership skills.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us:

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.