Office Admin
Primrose School of Johnstown Road
Administrative Front Office Manager
Manage daily front office operations and maintain a welcoming environment for families and visitors. Answer phone calls, emails, and inquiries in a professional and timely manner. Maintain student and family records with accuracy and confidentiality. Support leadership with office organization and operational needs.
Conduct tours for prospective families and provide information about programs and services. Build positive relationships with prospective families to support enrollment goals. Follow up with leads through phone calls, emails, and other communication methods. Maintain accurate records of inquiries, tours, and enrollment activity. Assist with enrollment paperwork and onboarding processes for new families.
Coordinate and conduct new student orientations for incoming families. Ensure all required enrollment documentation is completed and submitted.
Provide exceptional customer service to current and prospective families. Address questions or concerns professionally and efficiently. Maintain positive communication with staff, families, and leadership team. Represent the organization in a professional and friendly manner at all times.
Previous administrative, customer service, sales, or office experience preferred. Strong verbal and written communication skills. Sales experience.
Experience in childcare, education, or school administration is a plus. Strong interpersonal and relationship-building skills. Ability to manage multiple priorities in a fast-paced environment.
Schedule: 9:00am-6:00pm
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