Universal Banker

Universal Banker

Salary Range $18.00 - $28.00 Hourly

Overview

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our creative and accomplished professional team to help us make more possible.

Description

The Universal Banker serves as a key branch resource by combining the responsibilities of both a Personal Banker and Teller to provide a full range of banking services. This role supports customer relationship growth by opening new accounts, assisting with consumer lending needs, recommending appropriate products and services, and processing daily banking transactions. The proportion of Personal Banker and Teller responsibilities varies based on the operational needs of the branch, creating a flexible role that contributes to both customer satisfaction and branch success.

The position plays an essential role in delivering exceptional service while maintaining operational accuracy, regulatory compliance, and risk management standards. Through effective relationship management, product promotion, transaction processing, and adherence to bank policies and federal banking regulations, including BSA/AML requirements, the Universal Banker helps protect customer and bank assets while supporting the organization's growth objectives. This role requires strong attention to detail, sound judgment, professionalism, and the ability to effectively manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; additional education is a plus
• At least one year of retail sales or similar experience; financial services experience preferred
• Demonstrated career growth, initiative, professionalism, and sales success
• Willingness to complete additional training as needed, including in-house or external courses
• Strong interpersonal skills with the ability to make a positive first impression and connect with customers while maintaining a friendly, professional demeanor
• Availability to work retail hours, including mornings, evenings, and weekends
• Comfort initiating sales conversations and resilience when facing rejection
• Strong time management, organizational, written, and verbal communication skills
• Reliable transportation
• Consistent demonstration of NBC's core values: Respect, Integrity, Teamwork, and Accountability

Compensation and Benefits

The pay range for this position is $18.00 to $28.00 per hour. This pay range is contingent on relevant skills, training, experience, education, and other job-related factors permitted by law.

National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program. National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.