Zone Project Manager

Project ManagerMust Have Technical/Functional Skills • EUC / Workplace projects delivery experience • Multi site and multi country rollout management • Device refresh and OS migration (Windows/macOS) • Endpoint management tools (Intune / SCCM / Jamf) • Project planning, scheduling, and execution • RAID management (Risks, Issues, Dependencies) • Field technician and vendor coordination • Change management and cutover / hypercare handlingRoles & Responsibilities • Own end-to-end EUC project delivery across the assigned zone (multi-country / multi-site) • Define and manage scope, timelines, milestones, deliverables, and acceptance criteria • Lead project kick-off, planning, execution, hypercare, and BAU handover • Drive site onboarding/offboarding (site managing/unmanaging) readiness and execution • Manage EUC rollouts: device refresh, OS upgrades (Win10/11), peripherals, site setup/relocations • Build and maintain integrated project plan including dependencies, critical path, and cutover steps • Coordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverage • Align cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end execution • Maintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closure • Run governance cadence: weekly/daily reviews, progress tracking, action/decision management • Provide weekly status reports highlighting progress, risks, issues, and support required • Manage escalations and blockers (site readiness, approvals, logistics delays, resource constraints) • Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed) • Coordinate Change Management activities: CAB approvals, change windows, stakeholder communications • Lead hypercare/stabilization period post-deployment and ensure smooth transition to BAU • Ensure compliance with security policies, access controls, and EUC standards during deployment • Ensure asset tracking and documentation are updated (serials, allocations, returns, disposal records) • Maintain project artifacts: runbooks, checklists, validation evidence, sign-offs, PIR/lessons learned • Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable) • Track effort/cost vs plan and highlight variances early (if financials are in scope) • Drive continuous improvement through standard templates, playbooks, and process optimizationSalary Range-$90,000-$120,000 a year