Commercial Banking Administrative Specialist 1

Starting Pay Rate: Minimum Hourly Rate $19.00 This role is positioned within the Commercial Banking Department, which typically operates Monday‑Friday from 8 am‑5 pm. Job Summary The Commercial Banking Administrative Specialist (CBAS) works closely with lenders and portfolio managers to manage loan requests from inception to documentation. The CBAS serves as the front line ambassador for Centier Bank, assisting business banking clients with loan inquiries and transactional needs. Responsibilities include handling all aspects of loan processing, reviewing loan requests, coordinating with outside counsel, and ensuring accurate and complete documentation for closing and booking. Responsibilities Provide the highest levels of quality service to clients and perform client‑requested service in a friendly, positive, professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Comprehension and ability to interpret and present bank products and services is required. Master current credit software system for loan submissions and gather and follow up on loan presentations submitted to a Credit Analyst. Assist with all complex loan requests, including attorney‑prepared, SWAP, C & I, leases, and all types of SBA loans. Review loan requests/approvals for lending authority, bank policy and procedures and applicable laws. Assist lender/portfolio manager/CDP in collecting and reviewing data, including title work, judgement and lien searches, appraisals, surveys, flood certifications, insurance, entity documents and correspondence. Place necessary documentation into the Image‑Storing System for future use by an analyst, CDP, and the loan servicing back‑department staff. Submit/rout appropriate credit requests, files and documentation to CDP for loan preparation. Review completed documents prior to closing for accuracy and completeness. Coordinate with outside legal counsel on loans prepared by them and review for accuracy and completeness, corresponding with attorneys on corrections needed. Coordinate closing schedules and deliver closing packages to lender or title company. Review documents after closing for appropriate signatures, scan required signed documents into the Imaging Storing System, notify the Loan Operations Booking Team of document placement and distribute loan documents for processing. Prepare the necessary tickets for collection and disbursement of loan proceeds and fees collected/paid. Handle non‑complex loan closings for lenders in their absence and, when appropriate, attend closing(s) at a title company. Prepare and process the appropriate tickets for client‑requested transactions. Assist lender on calling clients regarding loan delinquencies, completed on a weekly basis. Work closely with lender on loans due to mature and gather any information needed for any loan renewals. Request financial information from clients on an ongoing basis. Take the initiative to ensure each assigned current credit request loan file is up‑to‑date and fully documented for each specific loan’s status in the loan process. Assist in any special duties delegated or assigned as necessary due to location or committee memberships held by loan officers and/or supervisors. Identify and act on opportunities to refer clients to specialists in other departments for bank products, services and electronic delivery channels. Maintain a position of trust and responsibility by keeping all customer business confidential. Be willing to attend seminars, AIB classes or other educational opportunities to stay aware of current changes in the laws pertaining to commercial lending. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area, adhering to the Clean Desk Policy. Follow the Essentials of Excellence and exhibit the Corporate Values in both external and internal transactions. Other Duties The position duties outlined above are not meant to be construed as all‑encompassing. Other duties and qualifications may be required and/or assigned as necessary. Knowledge, Skills, and Abilities Detail oriented and exceptionally organized, able to multi‑task. Excellent communication and customer service skills. Proactive and not reactive in getting tasks completed. Knowledge of loan scoring software, loan documentation, and Microsoft Suite. Minimum Qualifications High school diploma. 1–2 years of banking experience with commercial lending preferred. Benefits Marathon Health Clinics with free visits and prescriptions. Generous paid time off benefit. Tuition reimbursement. 401(k) match. Associate Stock Ownership Plan. Daycare reimbursement. Free onsite fitness center and fitness reimbursements. Health and wellness programs. Opportunity to contribute to Diversity, Equity, and Inclusion Council. Career growth, work/life balance, and more. Compensation Internal Pay Level 6. Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Equal Opportunity Employer / Disability / Veteran Centier Bank is proud to maintain an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status. Member FDIC #J-18808-Ljbffr